Customer Service Reference Guide
This Customer Service Reference Guide provides information on the services provided by USCIS. This guide is a duplicate of the information used by the representatives at the National Customer Service Center to answer calls on our toll free numbers.
For information about a particular immigration benefit or service, please select the appropriate topic on the menu below.
If you have comments about the content of this guide please email us at firstname.lastname@example.org.
Find this page at: www.uscis.gov/ElectronicReadingRoom/CustomerServiceReferenceGuides
Last Reviewed/Updated: 02/26/2014
National Customer Service Center
TDD for the Hearing Impaired