California - San Bernardino Field Office
Field Office Director: Irene Martin
This office serves the counties of San Bernardino and Riverside as well as Red Mountain in Kern County and the following areas in Los Angeles County: Claremont, Diamond Bar, La Verne, Pomona, Rowland Heights, San Dimas, and Walnut.
From the 10 FWY
Travel north .5 miles
Turn left on Hardt Street
Building is on the left .2 miles
Bus route from Metrolink Station
Walk to 2nd at G Street (0.8 miles)
Take Bus 2 towards SBD-Cal State/E Street/Loma Linda
Get off at Tippecanoe at Hospitality
Walk to 995 Hardt Street (0.3 miles)
Metrolink - metrolinktrains.com: 1204 West 3rd Street, San Bernardino, CA 92410 (800) 371-5465 - San Bernardino Line; Exit San Bernardino Station
Riverside County Transportation - countyofriverside.us: 4080 Lemon Street #3, Riverside, CA 92501 (951) 955-6838
Parking & Accessibility
PARKING: There is parking available at the building and it is free. There is ample street parking available.
Follow the instructions on the form(s) that you are filing. If the instructions on the application tell you to file the form at a USCIS local office and you live within this service area, please mail your application or make an INFOPASS appointment to submit your application in person.
Avoid Immigration Services Scams
Many people offer help with immigration services. Unfortunately, not all are authorized to do so. While many of these unauthorized practitioners mean well, all too many of them are out to rip you off. This is against the law and may be considered an immigration services scam.
USCIS wants to combat immigration services scams by equipping applicants, legal service providers, and community-based organizations with the knowledge and tools they need to detect and protect themselves from dishonest practices. Please see USCIS’s “Avoid Scams” webpage for more information. If you have you been a victim of an immigration services scam, help is available. You can report scams to the Federal Trade Commission. You may also file a complaint in your state.
If you're working with an attorney, check with the state bar association to verify that the attorney is eligible to practice in—and is a member in good standing of the bar of the highest court of—any U.S. state, possession, territory or commonwealth, or the District of Columbia.
If working with a non-attorney, verify whether the individual is an accredited representative of an organization recognized by the Board of Immigration Appeals (BIA).
Know the law in your state. Some states have specific laws regulating immigration consultants. If you are unsure whether your immigration service provider is giving trustworthy advice, do not hesitate to seek a second opinion. When doing so, always work with a licensed attorney or BIA-accredited representative.
Case Status and Referral Follow-ups
If you want to know the status of a case that is pending at this office, you should first call customer service at 1-800-375-5283. If your case is outside of our normal processing time, as shown on the uscis.gov web site, a customer service representative will ask USCIS to research your case, and we will send you a letter with further information.
In order to visit this office or to speak with an Immigration Services Officer, you must have an appointment scheduled by USCIS, or you must schedule an INFOPASS appointment, on the USCIS website. This office accepts customers with emergency needs without an appointment.
Attorney or Representative Procedures
If you are an attorney seeking information at this office, you must make an INFOPASS appointment to visit this office.
The San Bernardino Field Office conducts Judicial Ceremonies once per month. This office does not conduct same-day naturalization ceremonies.
Rules and regulations governing public buildings and grounds can be found at Title 41, Code of Federal Regulations, Subpart 101-20.3 and Title 18, United States Code, Section 930. Additionally, this office prohibits:
Last Reviewed/Updated: 11/18/2014