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Hawaii - Honolulu Field Office

Field Office Director: Katy Leung
District Director: David Gulick
Western Region

Physical AddressMailing AddressExpress Mail

500 Ala Moana Boulevard
Building 2, Room 400
Honolulu, Hawaii 96813

500 Ala Moana Boulevard
Building 2, Room 400
Honolulu, Hawaii 96813

500 Ala Moana Boulevard
Building 2, Room 400
Honolulu, Hawaii 96813

Service Area
Transportation, Directions, and Parking
Filing Information and Case Status
Visiting the Office and Attorney Procedures
Naturalization Ceremonies
Prohibited Items

Service Area

This office serves: The State of Hawaii.

Transportation

DRIVING DIRECTIONS:

Heading West on H1 freeway:
Take the Vineyard Boulevard exit.
Turn left onto Punchbowl Street.
Head south on Punchbowl Street.
Turn left onto Pohukaina Street.

Heading East on H1 freeway:
Take the Punchbowl Street exit.
Head south on Punchbowl Street.
Turn left onto Pohukaina Street.

The office is located in Building 2 of the Waterfront Plaza Complex. Building 2 is on the corner of Punchbowl and Pohukaina.

PUBLIC TRANSPORTATION:

Use bus routes 19, 20, 42, 55, 56, or 57.

Parking & Accessibility

PARKING: Parking is available at Waterfront Plaza and nearby. The public parking entrance is on Pohukaina Street.

HANDICAP ACCESSIBILITY: This office is handicapped accessible.

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Filing Information

Follow the instructions on the form(s) that you are filing. If the instructions on the application tell you to file the form at a USCIS local office and you live within this service area, please mail your application or make an INFOPASS  appointment to submit your application in person.

Case Status and Referral Follow-ups

If you want to know the status of a case that is pending at this office, you should first call customer service at 1-800-375-5283. If your case is outside of our normal processing time, as shown on the uscis.gov web site, a customer service representative will ask USCIS to research your case, and we will send you a letter with further information.

If the customer service representative instructs you to visit our office in person, you must schedule an INFOPASS appointment on our website.

Remember to bring the following items noted below, to the office for your appointment:

  • Any notices we have sent to you
  • A valid photo identity document, such as a driver license, passport, employment authorization document, etc.
  • A copy of the application or petition that you filed
  • Proof of paying the fee such as a copy of a cancelled check (front and back) or money order that has been traced for payment, or a handwritten receipt from an Immigration Services Officer.

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Visiting the Office

In order to visit this office, speak with an Immigration Services Officer, or make an appearance for an interview, you must have an appointment scheduled by USCIS, or you must schedule an INFOPASS appointment on the USCIS website.

Fingerprints are only taken at the Honolulu Application Support Center located at 677 Ala Moana Boulevard, Suite 102, Honolulu, Hawaii 96813-5417. For more information on this office, go to the Application Support Center section of the Office Locator.

Attorney or Representative Procedures

If you are an attorney seeking information at this office, you must make an INFOPASS appointment to visit this office.

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Naturalization Ceremonies

The Honolulu Field Office conducts Judicial Ceremonies once per month and Administrative Ceremonies once per week.  This office conducts same-day naturalization ceremonies.

Prohibited Items

Rules and regulations governing public buildings and grounds can be found at Title 41, Code of Federal Regulations, Subpart 101-20.3 and Title 18, United States Code, Section 930.  Additionally, this office prohibits:

  • Scissors, Razors, or Other Sharp Objects
  • Flammable Liquids
  • Bicycles
  • Animals (except service animals)

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Last Reviewed/Updated: 05/02/2012