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Louisiana - New Orleans Field Office


Field Office Director: Stanley Crockett
District Director: Cindy Gomez
Southeast Region

Physical AddressMailing AddressExpress Mail

Metairie Centre, Suite 300
2424 Edenborn Avenue
Metairie, LA 70001

Metairie Centre, Suite 300
2424 Edenborn Avenue
Metairie, LA 70001

Metairie Centre, Suite 300
2424 Edenborn Avenue
Metairie, LA 70001

Service Area
Transportation, Directions, and Parking
Filing Information and Case Status
Visiting the Office and Attorney Procedures
Naturalization Ceremonies
Prohibited Items

Service Area

This office serves the State of Louisiana and the Southern Half of Mississippi in the counties of: Adams, Amite, Claiborne, Clarke, Copiah, Covington, Forrest, Franklin, George, Greene, Hancock, Harrison, Hinds, Holmes, Issaquena, Jackson, Jasper, Jefferson, Jones, Kemper, Lamar, Lauderdale, Lawrence, Leake, Lincoln, Madison, Marion, Neshoba, Newton, Noxubee, Pearl River, Perry, Pike, Rankin, Scott, Sharkey, Simpson, Smith, Stone, Walthall, Warren, Wayne, Wilkinson, and Yazoo.

If you reside in Louisiana north of the county of Alexandria or in the counties listed for Mississippi that are north of Hattiesburg, you may prefer to visit our Jackson, MS office for information services only. The Jackson, MS office is located at:

100 West Capitol Street, Suite 727
Jackson, MS 32969



From Interstate 10:
Take exit 228 for Causeway Boulevard.
Go South on Causeway Boulevard.
Turn right onto West Napoleon Drive.
Turn right on to Edenborn Avenue.
2424 Edenborn Avenue is on the left.
You can park in the parking garage immediately before the Metairie Centre building.

Parking & Accessibility

PARKING: There is free Public Parking available on the 4th and 5th floors of the garage that is adjacent to the building. Park only in unassigned spaces or in the spaces marked ''Visitor.'' Please do not park next door at 3616 South I-10 Service Road West. Sufficient parking should be available in the parking garage adjacent to the Metairie Center.

HANDICAP ACCESSIBILITY: This office is handicapped accessible. Handicap parking is available in the parking garage.

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Filing Information

Follow the instructions on the form(s) that you are filing. If the instructions on the application tell you to file the form at a USCIS local office and you live within this service area, please mail your application or make an INFOPASS appointment to submit your application in person.

Case Status and Referral Follow-ups

If you want to know the status of a case that is pending at this office, you should first call customer service at 1-800-375-5283. If your case is outside of our normal processing time, as shown on the web site, a customer service representative will ask USCIS to research your case, and we will send you a letter with further information.

If the customer service representative instructs you to visit our office, you must schedule an INFOPASS appointment, on our website, to visit this office in person.

Remember to bring the following items noted below, to the office for your appointment:

  • Any notices we have sent to you
  • A valid photo identity document, such as a driver license, passport, employment authorization document, etc.
  • A copy of the application or petition that you filed
  • Proof of paying the fee such as a copy of a cancelled check (front and back) or money order that has been traced for payment, or a handwritten receipt from an Immigration Services Officer.

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Visiting the Office

In order to visit this office or to speak with an Immigration Services Officer, you must have an appointment scheduled by USCIS, or you must schedule an INFOPASS appointment on the USCIS website.

PLEASE NOTE: This office is CLOSED on Fridays.

Attorney or Representative Procedures

If you are an attorney seeking information at this office, you must make an INFOPASS appointment to visit this office.

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Naturalization Ceremonies

The New Orleans Field Office has Judicial Ceremonies approximately once per month and Administrative Ceremonies on a weekly basis.  The New Orleans Field Office has same-day ceremonies only for military and individuals naturalizing under Section 319(b).

Prohibited Items

Rules and regulations governing public buildings and grounds can be found at Title 41, Code of Federal Regulations, Subpart 101-20.3 and Title 18, United States Code, Section 930.  Additionally, this office prohibits:

  • Scissors, Razors, and Other Sharp Objects
  • Flammable Liquids
  • Recording Devices
  • Cameras
  • Food or Beverages

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Last Reviewed/Updated: 03/16/2012