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New Mexico - Albuquerque Field Office

Field Office Director: Jesse Mendez
District Director: Mario R. Ortiz
Central Region

Physical AddressMailing AddressExpress Mail

1720 Randolph Road SE
Albuquerque, NM 87106

1720 Randolph Road SE
Albuquerque, NM 87106

1720 Randolph Road SE
Albuquerque, NM 87106

Service Area
Transportation, Directions, and Parking
Filing Information and Case Status
Visiting the Office and Attorney Procedures
Naturalization Ceremonies
Prohibited Items

Service Area

This office serves the following counties in New Mexico: Bernalillo, Catron, Cibola, Colfax, Curry, De Baca, Guadalupe, Harding, Los Alamos, McKinley, Mora, Quay, Rio Arriba, Roosevelt, San Juan, San Miguel, Sandoval, Santa Fe, Socorro, Taos, Torrence, Valencia and Union. The counties of Chaves, Dona Ana, Eddy, Grant, Hidalgo, Lea, Lincoln, Luna, Otero, and Sierra fall under the jurisdiction of the El Paso District Office.

Transportation

DRIVING DIRECTIONS:

Take Interstate 25.
Get off at Exit 221 on Sunport Boulevard Southeast, and head East.
Take the University exit and turn left at the traffic light.
As the road curves to the right you will be at Randolph Road.
The office is the first building on your right.

PUBLIC TRANSPORTATION:

Take bus #55 to the intersection of Randolph Road Southeast and Yale or bus # 222 to the Randolph Road/Buena Vista stop.

The bus stops are one and a half blocks east of the Albuquerque Field Office.

For information on bus schedules, visit the Albuquerque City Transit web page at www.cabq.gov/transit/routes-and-schedules or call 505-243-7433.

Parking & Accessibility

PARKING: Public parking is available free of charge. It is located in the front and on the south side of the office.

HANDICAP ACCESSIBILITY: This office is handicapped accessible.

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Filing Information

Follow the instructions on the form(s) that you are filing. If the instructions on the application tell you to file the form at a USCIS local office and you live within this service area, please mail your application or make an INFOPASS  appointment to submit your application in person.

 

Avoid Immigration Services Scams

Many people offer help with immigration services. Unfortunately, not all are authorized to do so. While many of these unauthorized practitioners mean well, all too many of them are out to rip you off. This is against the law and may be considered an immigration services scam.

USCIS wants to combat immigration services scams by equipping applicants, legal service providers, and community-based organizations with the knowledge and tools they need to detect and protect themselves from dishonest practices.  Please see USCIS’s “Avoid Scams” webpage for more information.  If you have you been a victim of an immigration services scam, help is available.  You can report scams to the Federal Trade Commission. You may also file a complaint in your state.

If you're working with an attorney, check with the state bar association to verify that the attorney is eligible to practice in—and is a member in good standing of the bar of the highest court of—any U.S. state, possession, territory or commonwealth, or the District of Columbia.

If working with a non-attorney, verify whether the individual is an accredited representative of an organization recognized by the Board of Immigration Appeals (BIA).

Know the law in your state. Some states have specific laws regulating immigration consultants.  If you are unsure whether your immigration service provider is giving trustworthy advice, do not hesitate to seek a second opinion. When doing so, always work with a licensed attorney or BIA-accredited representative.

 

Case Status and Referral Follow-ups

If you want to know the status of a case that is pending at this office, you should first call customer service at 1-800-375-5283. If your case is outside of our normal processing time, as shown on the uscis.gov web site, a customer service representative will ask USCIS to research your case, and we will send you a letter with further information.

If the customer service representative instructs you to visit our office, you must schedule an INFOPASS appointment, on our website, to visit this office in person.

Remember to bring the following items noted below, to the office for your appointment:

  • Any notices we have sent to you
  • A valid photo identity document, such as a driver license, passport, employment authorization document, etc.
  • A copy of the application or petition that you filed
  • Proof of paying the fee such as a copy of a cancelled check (front and back) or money order that has been traced for payment, or a handwritten receipt from an Immigration Services Officer.

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Visiting the Office

In order to visit this office or to speak with an Immigration Services Officer, you must have an appointment scheduled by USCIS, or you must schedule an INFOPASS appointment on the USCIS website.

PLEASE NOTE: This office is CLOSED for INFOPASS appointments on Fridays.

Attorney or Representative Procedures

If you are an attorney seeking information at this office, you must make an INFOPASS appointment to visit this office.

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Naturalization Ceremonies

The Albuquerque Field Office conducts Judicial Ceremonies once per month and Administrative Ceremonies only on rare occasions.  This office does not conduct same-day naturalization ceremonies.

Prohibited Items

Rules and regulations governing public buildings and grounds can be found at Title 41, Code of Federal Regulations, Subpart 101-20.3 and Title 18, United States Code, Section 930. 

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Last Reviewed/Updated: 04/11/2012