|Physical Address||Mailing Address||Express Mail|
This office serves the following counties in New York: Alleghany, Cattaraugus, Cayuga, Chautauqua, Chemung, Cortland, Erie, Genesee, Jefferson, Lewis, Livingston, Monroe, Niagara, Onondaga, Ontario, Orleans, Oswego, Schuyler, Seneca, Steuben, Tompkins, Wayne, Wyoming, and Yates, and also serves the following counties in Pennsylvania: Erie, Warren, and McKean.
Take Interstate 190.
Take the exit for Niagara Street.
Turn right onto Niagara Street.
Turn left onto Huron Street.
Turn right onto Delaware Avenue.
The office is located at 130 Delaware Avenue at the corner of Delaware and West Mohawk Street, one block north of Niagara Square.
This office is accessible by the light rail Layfayette and Fountain Plaza stations as well as bus route numbers 1B, 2A, 2B, 3A, 4A, 4B, 4H, 5A, 6A, 7A, 8A, 11A, 11D, 14A, 14C, 20A, 24Am 24B, 25A, 25B, 36A, 40A, 60A, 70A, 74A, 76S, 211S, and 204. For directions by public transportation, call the Niagara Frontier Transportation Authority (NFTA)-Metro at 716-855-7211 or visit their website at http://www.nfta.com/.
Parking & Accessibility
PARKING: Public parking is available at pay lots and parking meters in the area.
HANDICAP ACCESSIBILITY: This office in addition to the waiting room area is handicapped accessible.
Follow the instructions on the form(s) that you are filing. If the instructions on the application tell you to file the form at a USCIS local office and you live within this service area, please mail your application or make an INFOPASS appointment to submit your application in person.
Avoid Immigration Services Scams
Many people offer help with immigration services. Unfortunately, not all are authorized to do so. While many of these unauthorized practitioners mean well, all too many of them are out to rip you off. This is against the law and may be considered an immigration services scam.
USCIS wants to combat immigration services scams by equipping applicants, legal service providers, and community-based organizations with the knowledge and tools they need to detect and protect themselves from dishonest practices. Please see USCIS’s “Avoid Scams” webpage for more information. If you have you been a victim of an immigration services scam, help is available. You can report scams to the Federal Trade Commission. You may also file a complaint in your state.
If you're working with an attorney, check with the state bar association to verify that the attorney is eligible to practice in—and is a member in good standing of the bar of the highest court of—any U.S. state, possession, territory or commonwealth, or the District of Columbia.
If working with a non-attorney, verify whether the individual is an accredited representative of an organization recognized by the Board of Immigration Appeals (BIA).
Know the law in your state. Some states have specific laws regulating immigration consultants. If you are unsure whether your immigration service provider is giving trustworthy advice, do not hesitate to seek a second opinion. When doing so, always work with a licensed attorney or BIA-accredited representative.
Case Status and Referral Follow-ups
If you want to know the status of a case that is pending at this office, you should first call customer service at 1-800-375-5283. If your case is outside of our normal processing time, as shown on the uscis.gov web site, a customer service representative will ask USCIS to research your case, and we will send you a letter with further information.
If the customer service representative instructs you to visit our office, you must schedule an INFOPASS appointment, on our website, to visit this office in person.
Remember to bring the following items noted below, to the office for your appointment:
- Any notices we have sent to you
- A valid photo identity document, such as a driver license, passport, employment authorization document, etc.
- A copy of the application or petition that you filed
- Proof of paying the fee such as a copy of a cancelled check (front and back) or money order that has been traced for payment, or a handwritten receipt from an Immigration Services Officer.
In order to visit this office or to speak with an Immigration Services Officer, we recommend you schedule an INFOPASS appointment on the USCIS website. Persons without appointments will be served between INFOPASS appointments.
Business hours are Monday through Friday: 8:00am to 3:00pm. The office is closed on Federal holidays.
Satellite Office Information:
Syracuse Satellite Office
213 S. Salina Street
Syracuse, New York 13202
Open Tuesdays 8:00am to 4:00pm (closed 12 noon to 1:00pm)
Open Wednesdays: 8:00am to 12 Noon
Closed on Federal holidays.
Attorney or Representative Procedures
If you are an attorney seeking information at this office, you must make an INFOPASS appointment to visit this office.
The Buffalo Field Office conducts Judicial Ceremonies which are held approximately 5 times per month. The Buffalo Field Office only conducts Administrative Ceremonies for emergency reasons such as health or military deployment.
Rules and regulations governing public buildings and grounds can be found at Title 41, Code of Federal Regulations, Subpart 101-20.3 and Title 18, United States Code, Section 930. Additionally, this office prohibits:
- Recording Devices (including cell phones with recording capabilities)
- Food or Beverages
- Animals (other than service animals)