Official Website of the Department of Homeland Security Official Website of the Department of Homeland Security
Share This PageShare This Page PrintPrint

New York - New York City Field Office


Deputy Field Office Directors: Wilhelm Bierman or Maria Guerra
 District Director: Phyllis Coven
Northeast Region

Physical AddressMailing AddressExpress Mail
Jacob K. Javits Federal Bldg.  
26 Federal Plaza, 3rd Floor Room 3-120
New York, NY 10278
Jacob K. Javits Federal Bldg.  
26 Federal Plaza, Room 3-120
New York, NY 10278
Jacob K. Javits Federal Bldg.  
26 Federal Plaza, Room 3-120
New York, NY 10278

Service Area 
Transportation, Directions, and Parking
Filing Information and Case Status
Visiting the Office and Attorney Procedures
Naturalization Ceremonies
Prohibited Items

Service Area

This New York Field Office serves the following counties in New York: Bronx, Kings (Brooklyn), Nassau, New York, Orange, Putnam, Queens, Richmond (Staten Island), Rockland, Suffolk, Sullivan, Ulster, and Westchester.



The New York Field Office is located in lower Manhattan on Broadway between Duane Street and Worth Street. Enter the building at the Broadway entrance.


The New York District Office is accessible by subway or bus. The subway routes with stops closest to the office location include 1, 2 &3 (Chambers Street), 4, 5 & 6 (Brooklyn Bridge – City Hall), A, C & E (Chambers Street), R (City Hall), and J & Z (Chambers Street). The bus routes closest to the office include M22, M5, and M20. See the Metropolitan Transit Authority (MTA) website at for additional information.

Back to Top

Parking & Accessibility

PARKING: There are public garages available in the area. On street parking is limited. Public transportation is highly recommended.

HANDICAP ACCESSIBILITY: The New York District Office is handicap accessible.

Filing Information

Follow the instructions on the form(s) that you are filing. If the instructions on the application tell you to file the form at a USCIS local office and you live within this service area, please mail your application or make an INFOPASS  appointment to submit your application in person.

Avoid Immigration Services Scams

Many people offer help with immigration services. Unfortunately, not all are authorized to do so. While many of these unauthorized practitioners mean well, all too many of them are out to rip you off. This is against the law and may be considered an immigration services scam.

USCIS wants to combat immigration services scams by equipping applicants, legal service providers, and community-based organizations with the knowledge and tools they need to detect and protect themselves from dishonest practices.  Please see USCIS’s “Avoid Scams” webpage for more information.  If you have you been a victim of an immigration services scam, help is available.  You can report scams to the Federal Trade Commission. You may also file a complaint in your state.

If you're working with an attorney, check with the state bar association to verify that the attorney is eligible to practice in—and is a member in good standing of the bar of the highest court of—any U.S. state, possession, territory or commonwealth, or the District of Columbia.

If working with a non-attorney, verify whether the individual is an accredited representative of an organization recognized by the Board of Immigration Appeals (BIA).

Know the law in your state. Some states have specific laws regulating immigration consultants.  If you are unsure whether your immigration service provider is giving trustworthy advice, do not hesitate to seek a second opinion. When doing so, always work with a licensed attorney or BIA-accredited representative.


Back to Top

Case Status and Referral Follow-ups

If you want to know the status of a case that is pending at this office, you should first call customer service at 1-800-375-5283. If your case is outside of our normal processing time, as shown on the web site, a customer service representative will ask USCIS to research your case, and we will send you a letter with further information.

If the customer service representative instructs you to visit our office, you must schedule an INFOPASS appointment, on our website, to visit this office in person.

Remember to bring the following items noted below, to the office for your appointment:

  • Any notices we have sent to you
  • A valid photo identity document, such as a driver license, passport, employment authorization document, etc.
  • A copy of the application or petition that you filed
  • Proof of paying the fee such as a copy of a cancelled check (front and back) or money order that has been traced for payment, or a handwritten receipt from an Immigration Services Officer.

Back to Top

Visiting the Office

If you have general questions regarding immigration services and benefits, we recommend that you first try our website at or call our National Customer Service Center (NCSC) at -800-375-5283 (TDD: 800-767-1833). Most questions can be answered using our website or calling the NCSC.

If you wish to pick up forms or use an INFOPASS kiosk to schedule an appointment, you may go to Room 1-102 in the lobby of 26 Federal Plaza, between the hours of 7:00 AM and 3:30 PM, Monday through Friday (except federal holidays). INFOPASS appointments may also be scheduled on our website at

To speak with an Immigration Services Officer, you must either have an INFOPASS appointment ( or an appointment scheduled by USCIS.

If you are an attorney or an accredited representative, you must bring a signed Form G-28 ''Notice of Entry of Appearance as Attorney or Accredited Representative'' (rev. 4/22/09).

Back to Top

Attorney or Representative Procedures

If you are an attorney seeking information at this office, you must make an INFOPASS appointment to visit this office, and you must bring a signed Form G-28.

Naturalization Ceremonies

The New York City Field Office Judicial Ceremonies approximately 3-4 times per week.  Administrative Ceremonies are conducted most Fridays and on certain holidays and other special events.  The New York City Field Office does not have same-day naturalization ceremonies.

Back to Top

Prohibited Items

Rules and regulations governing public buildings and grounds can be found at Title 41, Code of Federal Regulations, Subpart 101-20.3 and Title 18, United States Code, Section 930.  Additionally, this office prohibits:

  • Cameras (including cell phones with cameras)
  • Recording Devices (including cell phones with recording capabilities)
  • Animals (other than service animals)

Back to Top



Last Reviewed/Updated: 10/20/2015