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New York - Queens Field Office

Field Office Director: Timothy Houghton
 District Director: Phyllis Coven
Northeast Region

Physical AddressMailing AddressExpress Mail

27-35 Jackson Avenue
Long Island City, NY 11101

27-35 Jackson Avenue
Long Island City, NY 11101

27-35 Jackson Avenue
Long Island City, NY 11101

Service Area
Transportation, Directions, and Parking
Filing Information and Case Status
Visiting the Office and Attorney Procedures
Naturalization Ceremonies
Prohibited Items

Service Area

This office serves the counties of: Kings (Brooklyn) and Queens.

Transportation

DRIVING DIRECTIONS:

Long Island City is in Western Queens, just across the East River from Midtown Manhattan.

Long Island City is accessible by car by way of the 59th Street Bridge also called the Queensboro Bridge and the Queens Midtown Tunnel. It is also accessible from Queens Boulevard and Northern Boulevard (New York Route 25 A) and the Long Island Expressway.

Eastbound:

Go across the 59th Street Bridge also called the Queensboro Bridge.

Turn right onto 28th Street.

Take the first left onto Queens Plaza South, with a slight right to stay on Queens Plaza South.

Turn right onto Jackson Avenue.

The office is on the right. , From the Bronx it is accessible from the Sheridan Expressway to the Triboro (RFK) Bridge.

Westbound:

Take the Northern State Parkway Exit 29A and merge unto the Interstate 485 toward New York.

Take exit 15 toward Van Dam Street.

Merge unto Borden Avenue.

Turn right on Van Dam Street.

Turn left onto Hunters Point Avenue and continue onto 49th Avenue.

Turn right onto 21st Street.

Take a slight right onto Jackson Avenue.

The office is on the left.

PUBLIC TRANSPORTATION:

The Queens Field Office is accessible by subway or bus.

By Subway:

Take the E, R or M train to Queens Plaza. Exit near intersection of West Street and Jackson Avenue. Walk one block West on Jackson Avenue (RT-25A) towards Orchard Street.

Take the 7, 7X, N or Q to the Queensboro Plaza station. After exiting the station, head southwest on 25th Street/Crescent Street toward 42nd Road. Turn left unto 42nd Road. Turn right unto Jackson Avenue, the office will be on the right.

Take G train to Court Square. Walk 0.28 miles northeast to the office.

For more information, please call the New York Metropolitan Transit Authority at 718-330-1234 (TTY: 718-597-8273) or visit them online at www.mta.info.

BY BUS:

The following buses are available in the area: B62, Q19A, Q32, Q39, Q60, Q66, Q67, Q69, Q100, Q101 and Q102.

For more information, please call the New York Metropolitan Transit Authority at 718-330-1234 (TTY: 718-597-8273) or visit them online at www.mta.info.

BY LONG ISLAND RAILROAD (LIRR):

Take the LIRR to Jamaica Station, then NYC Subway E train to Queens Plaza Station. After exiting the station, head southwest on Jackson Avenue towards the 59th Street Bridge. The officewill be on the right.

Alternate route: Take the LIRR to either from Penn Station or Jamaica Station to Woodside Station, then take the NYC Subway 7 train to the Queensboro Plaza Station. After exiting the station, head southwest on 25th Street/Crescent Street toward 42nd Road. Turn left unto 42nd Road. Turn right unto Jackson Avenue, the office will be on the right.

It is inadvisable to take the LIRR to the Long Island City station, as that station operates on a limited schedule.

For more information, contact the LIRR at 718-217-5477, or visit them online at www.mta.info.

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Parking & Accessibility

PARKING: There is a parking lot across the street, which is available for public use. Charges apply. This lot does not accept credit cards for payment. On street parking is limited. Public transportation is highly recommended.

HANDICAP ACCESSIBILITY: This office is handicapped accessible.

Filing Information

Follow the instructions on the form(s) that you are filing. If the instructions on the application tell you to file the form at a USCIS local office and you live within this service area, please mail your application or make an INFOPASS  appointment to submit your application in person.

Avoid Immigration Services Scams

Many people offer help with immigration services. Unfortunately, not all are authorized to do so. While many of these unauthorized practitioners mean well, all too many of them are out to rip you off. This is against the law and may be considered an immigration services scam.

USCIS wants to combat immigration services scams by equipping applicants, legal service providers, and community-based organizations with the knowledge and tools they need to detect and protect themselves from dishonest practices.  Please see USCIS’s “Avoid Scams” webpage for more information.  If you have you been a victim of an immigration services scam, help is available.  You can report scams to the Federal Trade Commission. You may also file a complaint in your state.

If you're working with an attorney, check with the state bar association to verify that the attorney is eligible to practice in—and is a member in good standing of the bar of the highest court of—any U.S. state, possession, territory or commonwealth, or the District of Columbia.

If working with a non-attorney, verify whether the individual is an accredited representative of an organization recognized by the Board of Immigration Appeals (BIA).

Know the law in your state. Some states have specific laws regulating immigration consultants.  If you are unsure whether your immigration service provider is giving trustworthy advice, do not hesitate to seek a second opinion. When doing so, always work with a licensed attorney or BIA-accredited representative.

 

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Case Status and Referral Follow-ups

If you want to know the status of a case that is pending at this office, you should first call customer service at 1-800-375-5283. If your case is outside of our normal processing time, as shown on the uscis.gov web site, a customer service representative will ask USCIS to research your case, and we will send you a letter with further information.

If the customer service representative instructs you to visit our office, you must schedule an INFOPASS appointment, on our website, to visit this office in person.

Remember to bring the following items noted below, to the office for your appointment:

  • Any notices we have sent to you
  • A valid photo identity document, such as a driver license, passport, employment authorization document, etc.
  • A copy of the application or petition that you filed
  • Proof of paying the fee such as a copy of a cancelled check (front and back) or money order that has been traced for payment, or a handwritten receipt from an Immigration Services Officer.

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Visiting the Office

In order to visit this office or to speak with an Immigration Immigration Services Officer, you must have an appointment scheduled by USCIS or you must schedule an INFOPASS appointment on the USCIS website.

Attorney or Representative Procedures

If you are an attorney seeking information at this office, you must make an INFOPASS appointment to visit this office, and you must bring a signed Form G-28.

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Naturalization Ceremonies

The Queens Field Office participates in judicial naturalization ceremonies Tuesdays to Fridays at the USDC-ED, Brooklyn, NY and on Mondays and Wednesdays at USDC-ED, Central Islip, NY.

Prohibited Items

Rules and regulations governing public buildings and grounds can be found at Title 41, Code of Federal Regulations, Subpart 101-20.3 and Title 18, United States Code, Section 930.  Additionally, this office prohibits:

  • Cameras (including cell phones with cameras)
  • Recording Devices (including cell phones with recording capabilities)
  • Food or Beverages
  • Animals (other than service animals)

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Last Reviewed/Updated: 11/18/2014