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Texas - San Antonio Field Office

Field Office Director: Elaine Mueller-Cantu
District Director: Mario R. Ortiz
Central Region

Physical AddressMailing AddressExpress Mail

8940 Fourwinds Drive
San Antonio, TX 78239

8940 Fourwinds Drive
San Antonio, TX 78239

8940 Fourwinds Drive
San Antonio, TX 78239

Service Area
Transportation, Directions, and Parking
Filing Information and Case Status
Visiting the Office and Attorney Procedures
Naturalization Ceremonies
Prohibited Items

Service Area

This office serves the following counties: Aransas, Atascosa, Bandera, Bastrop, Bee, Bell, Bexar, Blanco, Brazos, Brooks, Brown, Burleson, Burnet, Caldwell, Calhoun, Coke, Coleman, Comal, Concho, Coryell, Crockett, De Witt, Dimmitt, Duval, Edwards, Falls, Fayette, Frio, Gillespie, Glasscock, Goliad, Gonzales, Guadalupe, Hays, Irion, Jackson, Jim Hogg, Jim Wells, Karnes, Kendall, Kerr, Kimble, Kinney, Lampasas, La Salle, Lavaca, Lee, Live Oak, Llano, McCulloch, McLennan, Mason, Maverick, Medina, Menard, Milam, Mills, Nueces, Reagan, Real, Refugio, Robertson, Runnels, San Patricio, San Saba, Schleicher, Sterling, Sutton, Tom Green, Travis, Uvalde, Val Verde, Victoria, Webb, Williamson, Wilson, Zapata, and Zavala 

Transportation

DRIVING DIRECTIONS:

Take Interstate 35.
Get off at the Exit for Randolph Boulevard/Windcrest Road.
Go north on Randolph Boulevard.
Turn right onto Fourwinds Drive.
The office is on the right.

PUBLIC TRANSPORTATION:

VIA Metropolitan Transit is San Antonio's public transportation agency offering service throughout the city.  To get to the USCIS San Antonio field office visitors would terminate at the Randolph Park and Ride Terminal which is located directly across the street from the San Antonio Field Office. 

For more details, visit www.viainfo.net or call 1-866-362-2020.  

Parking & Accessibility

PARKING: There is limited public parking available in the area.

HANDICAP ACCESSIBILITY: This office is handicapped accessible.

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Filing Information

Follow the instructions on the form(s) that you are filing. If the instructions on the application tell you to file the form at a USCIS local office and you live within this service area, please mail your application or make an INFOPASS appointment to submit your application in person.

Case Status and Referral Follow-ups

If you want to know the status of a case that is pending at this office, you should first call customer service at 1-800-375-5283. If your case is outside of our normal processing time, as shown on the uscis.gov web site, a customer service representative will ask USCIS to research your case, and we will send you a letter with further information.

If the customer service representative instructs you to visit our office, you must schedule an INFOPASS appointment, on our website, to visit this office in person.

Remember to bring the following items noted, to the office for your appointment:

  • Any notices we have sent to you
  • A valid photo identity document, such as a driver license, passport, employment authorization document, etc.
  • A copy of the application or petition that you filed
  • Proof of paying the fee such as a copy of a cancelled check (front and back) or money order that has been traced for payment, or a USCIS receipt.

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Visiting the Office

In order to visit this office or to speak with an Immigration Services Officer, you must have an appointment scheduled by USCIS, or you must schedule an INFOPASS appointment on the USCIS website.

There are also two satellite information offices:

Austin Satellite Office
Parkline Shopping Center
11301 Lakeline Blvd., Ste. 150
Austin, TX  78717
Monday- Friday, 7:45am-4:15pm
The Austin office is available to answer your questions without an INFOPASS appointment. 

Laredo Satellite Office
707 East Carlton Road, Ste. 301
Laredo, TX 78041
The Laredo office has INFOPASS appointments.
Monday- Friday, 7:45am-4:15pm
 

Attorney or Representative Procedures

If you are an attorney seeking information at this office, you must make an INFOPASS appointment to visit this office.

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Naturalization Ceremonies

The San Antonio Field Office conducts Judicial Ceremonies approximately 3-4 times per month and Administrative Ceremonies only on rare occasions.  This office does not conduct same-day naturalization ceremonies.

Prohibited Items

Rules and regulations governing public buildings and grounds can be found at Title 41, Code of Federal Regulations, Subpart 101-20.3 and Title 18, United States Code, Section 930.  Additionally, this office prohibits:

  • Scissors, Razors, and Other Sharp Objects
  • Flammable Liquids

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Last Reviewed/Updated: 04/16/2012