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Texas - San Antonio Field Office

Field Office Director: Elaine Mueller-Cantu
District Director: Mario R. Ortiz
Central Region

Physical AddressMailing AddressExpress Mail

8940 Fourwinds Drive
San Antonio, TX 78239

8940 Fourwinds Drive
San Antonio, TX 78239

8940 Fourwinds Drive
San Antonio, TX 78239

Service Area
Transportation, Directions, and Parking
Filing Information and Case Status
Visiting the Office and Attorney Procedures
Naturalization Ceremonies
Prohibited Items

Service Area

This office serves the following counties: Aransas, Atascosa, Bandera, Bastrop, Bee, Bell, Bexar, Blanco, Brazos, Brooks, Brown, Burleson, Burnet, Caldwell, Calhoun, Coke, Coleman, Comal, Concho, Coryell, Crockett, De Witt, Dimmitt, Duval, Edwards, Falls, Fayette, Frio, Gillespie, Glasscock, Goliad, Gonzales, Guadalupe, Hays, Irion, Jackson, Jim Hogg, Jim Wells, Karnes, Kendall, Kerr, Kimble, Kinney, Lampasas, La Salle, Lavaca, Lee, Live Oak, Llano, McCulloch, McLennan, Mason, Maverick, Medina, Menard, Milam, Mills, Nueces, Reagan, Real, Refugio, Robertson, Runnels, San Patricio, San Saba, Schleicher, Sterling, Sutton, Tom Green, Travis, Uvalde, Val Verde, Victoria, Webb, Williamson, Wilson, Zapata, and Zavala

This office also serves the following counties for Form N400 (Application for Naturalization) filings: Bosque, Freestone, Hamilton, Hill, Leon, Limestone, Somervell 




Take Interstate 35.
Get off at the Exit for Randolph Boulevard/Windcrest Road.
Go north on Randolph Boulevard.
Turn right onto Fourwinds Drive.
The office is on the right.


VIA Metropolitan Transit is San Antonio's public transportation agency offering service throughout the city.  To get to the USCIS San Antonio field office visitors would terminate at the Randolph Park and Ride Terminal which is located directly across the street from the San Antonio Field Office. 

For more details, visit or call 1-866-362-2020.  

Parking & Accessibility

PARKING: There is limited public parking available in the area.

HANDICAP ACCESSIBILITY: This office is handicapped accessible.

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Filing Information

Follow the instructions on the form(s) that you are filing. If the instructions on the application tell you to file the form at a USCIS local office and you live within this service area, please mail your application or make an INFOPASS appointment to submit your application in person.


Avoid Immigration Services Scams

Many people offer help with immigration services. Unfortunately, not all are authorized to do so. While many of these unauthorized practitioners mean well, all too many of them are out to rip you off. This is against the law and may be considered an immigration services scam.

USCIS wants to combat immigration services scams by equipping applicants, legal service providers, and community-based organizations with the knowledge and tools they need to detect and protect themselves from dishonest practices.  Please see USCIS’s “Avoid Scams” webpage for more information.  If you have you been a victim of an immigration services scam, help is available.  You can report scams to the Federal Trade Commission. You may also file a complaint in your state.

If you're working with an attorney, check with the state bar association to verify that the attorney is eligible to practice in—and is a member in good standing of the bar of the highest court of—any U.S. state, possession, territory or commonwealth, or the District of Columbia.

If working with a non-attorney, verify whether the individual is an accredited representative of an organization recognized by the Board of Immigration Appeals (BIA).

Know the law in your state. Some states have specific laws regulating immigration consultants.  If you are unsure whether your immigration service provider is giving trustworthy advice, do not hesitate to seek a second opinion. When doing so, always work with a licensed attorney or BIA-accredited representative.


Case Status and Referral Follow-ups

If you want to know the status of a case that is pending at this office, you should first call customer service at 1-800-375-5283. If your case is outside of our normal processing time, as shown on the web site, a customer service representative will ask USCIS to research your case, and we will send you a letter with further information.

If the customer service representative instructs you to visit our office, you must schedule an INFOPASS appointment, on our website, to visit this office in person.

Remember to bring the following items noted, to the office for your appointment:

  • Any notices we have sent to you
  • A valid photo identity document, such as a driver license, passport, employment authorization document, etc.
  • A copy of the application or petition that you filed
  • Proof of paying the fee such as a copy of a cancelled check (front and back) or money order that has been traced for payment, or a USCIS receipt.

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Visiting the Office

In order to visit this office or to speak with an Immigration Services Officer, you must have an appointment scheduled by USCIS, or you must schedule an INFOPASS appointment on the USCIS website.

There are also two satellite information offices:

Austin Satellite Office
Parkline Shopping Center
11301 Lakeline Blvd., Ste. 150
Austin, TX  78717
Monday- Friday, 7:45am-4:15pm
The Austin office is available to answer your questions without an INFOPASS appointment. 

Laredo Satellite Office
707 East Carlton Road, Ste. 301
Laredo, TX 78041
The Laredo office has INFOPASS appointments.
Monday- Friday, 7:45am-4:15pm

Attorney or Representative Procedures

If you are an attorney seeking information at this office, you must make an INFOPASS appointment to visit this office.

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Naturalization Ceremonies

The San Antonio Field Office conducts Judicial Ceremonies approximately 3-4 times per month and Administrative Ceremonies only on rare occasions.  This office does not conduct same-day naturalization ceremonies.

Prohibited Items

Rules and regulations governing public buildings and grounds can be found at Title 41, Code of Federal Regulations, Subpart 101-20.3 and Title 18, United States Code, Section 930.  Additionally, this office prohibits:

  • Scissors, Razors, and Other Sharp Objects
  • Flammable Liquids

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Last Reviewed/Updated: 08/26/2015