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Virgin Islands - Charlotte Amalie Field Office


Acting Field Office Director:  Lorelie Conner
District Director: Linda Swacina
Southeast Region

Physical AddressMailing AddressExpress Mail

8000 Nisky Center, Suite 1A 
Charlotte Amalie
St. Thomas, VI 00802

8000 Nisky Center, Suite 1A 
Charlotte Amalie
St. Thomas, VI 00802

8000 Nisky Center, Suite 1A 
Charlotte Amalie
St. Thomas, VI 00802

Service Area
Transportation, Directions, and Parking
Filing Information and Case Status
Visiting the Office and Attorney Procedures
Naturalization Ceremonies
Prohibited Items

Service Area

This office serves: St Thomas, St. John, and Water Island, US Virgin Islands



Coming from the Airport:
Turn right onto Moravian Highway at the first stoplight.
Turn right at the third stoplight.
Nisky Shopping Center is on the right.
Continue past the first Nisky Center entrance and follow the road around to the right.
Take the first right turn into the parking lot.

From the East:
Follow Veterans Drive to the Nisky Shopping Center.
Turn left on Sub Base Road.
Take a right into the parking lot.
The office is located on the lower lever of the Nisky Shopping Center.


Public transportation is available using the Virgin Islands VITRAN Bus service. VITRAN is the only bus service in St. Thomas.  City University bus goes to the university and the City Subbase bus goes around the area where USCIS office is located.  There are regular taxis and open air “safari cabs.”

Parking & Accessibility

PARKING: There is limited public parking near this office.

HANDICAP ACCESSIBILITY: This office is handicapped accessible.

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Filing Information

Follow the instructions on the form(s) that you are filing. If the instructions on the application tell you to file the form at a USCIS local office and you live within this service area, please mail your application or make an INFOPASS appointment to submit your application in person.

Case Status and Referral Follow-ups

If you want to know the status of a case that is pending at this office, you should first call customer service at 1-800-375-5283. If your case is outside of our normal processing time, as shown on the web site, a customer service representative will ask USCIS to research your case, and we will send you a letter with further information.

If the customer service representative instructs you to visit our office, you must schedule an INFOPASS appointment, on our website, to visit this office in person.

Remember to bring the following items noted below, to the office for your appointment:

  • Any notices we have sent to you
  • A valid photo identity document, such as a driver license, passport, employment authorization document, etc.
  • A copy of the application or petition that you filed
  • Proof of paying the fee such as a copy of a cancelled check (front and back) or money order that has been traced for payment, or a handwritten receipt from an Immigration Services Officer.

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Visiting the Office

In order to visit this office or to speak with an Immigration Services Officer, you must have an appointment scheduled by USCIS, or you must schedule an INFOPASS appointment on the USCIS website.

Attorney or Representative Procedures

If you are an attorney seeking information at this office, you must make an INFOPASS appointment to visit this office.

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Naturalization Ceremonies

The Charlotte Amalie Field Office has both Judicial and Administrative Ceremonies on a monthly basis.  This Field Office does not have same-day ceremonies. 

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Prohibited Items

Rules and regulations governing public buildings and grounds can be found at Title 41, Code of Federal Regulations, Subpart 101-20.3 and Title 18, United States Code, Section 930.  Additionally, this office prohibits:

  • Scissors, Razors, Other Sharp Objects
  • Flammable Liquids
  • Compressed Air Guns
  • Powder Cartridge Systems
  • Pepper Spray
  • Cameras
  • Recording Devices
  • Hazardous Tools
  • Lighters/Matches
  • Glass Items
  • Hair Picks
  • Lotions (greater than 8 oz.)
  • Liquids (except for infant needs or medical reasons)
  • Threatening or Intimidating Items

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Last Reviewed/Updated: 08/31/2015