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Field Offices

Field Offices handle scheduled interviews on non-asylum related applications.

Field Offices also provide limited information and customer services that supplement those we provide through our website and by phone. We recommend you consider the convenient service options we offer by web and by phone before you take the time to go to a Field Office for service. If you do need to go to one of our Field Offices, to serve you better most of the offices provide in-person services by appointment. To minimize your wait time, we recommend you make an appointment before you go. You'll find more information about appointments below and in our individual office profiles.

Filing services

Most applications must be e-filed or filed by mail.  Follow the instructions on the application or petition form.

Services after you file

For services on a case after you file, we recommend you use our website or call customer service. You can check processing times for the kind of case you filed to get a sense of how long processing will take. If you believe there is a problem with your case, if you move or need other service, we offer a variety of Case Services while a case is pending or after it is completed.

Appointments

Appointments we make

We may schedule an appointment for you at an Application Support Center (ASC) or Field Office if we need to interview you, or as we otherwise process your case. It is important that you make every effort to make that appointment. Not appearing will at least delay your case. It may mean certain processing steps will have to be repeated.  It may also affect eligibility for benefits, and could mean we will have to deny the application or petition.

If an emergency prevents you from making your appointment, follow the instructions on the appointment notice. For Field Office appointments you can call customer service and request rescheduling, but we will not guarantee that we will agree to reschedule your case, or that rescheduling will not significantly affect your case.  In many instances, the Field Office will request evidence to demonstrate why you needed to reschedule your appointment.

Appointments you can make

Our Field Offices provide limited information and customer services that supplement those we provide through our website and by phone. We recommend you consider the convenient service options we offer by web and by phone before you take the time to go to a Field Office for service. If you receive a notice from us asking that you go to a Field Office for service, or decide you do need to go to one of our Field Offices for service, to serve you better most of them provide in-person services by appointment. To minimize your wait time, we recommend you make an appointment before you go.

Requesting Special Accommodations

Field Office Locator

To find your local Field Office, click on your state:

Field Office Locations

 

AlabamaAlaskaArizonaArkansasCaliforniaColoradoConnecticutDelawareDistrict of ColumbiaFloridaGeorgiaGuamHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaOhioOklahomaOregonPennsylvaniaPuerto RicoRhode IslandSaipanSouth CarolinaSouth DakotaTennesseeTexasUtahVermontVirginiaVirgin IslandsWashingtonWest VirginiaWisconsinWyoming

Or select the first letter of your state: