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Mexico - Ciudad Juarez Field Office

Field Office Director

Miguel (Mike) Chavez

Service Area

The Ciudad Juarez Sub Office has jurisdiction over immigration benefits in the Mexican States of Baja California Norte, Baja California Sur, Chihuahua, Durango, Sinaloa and Sonora.

Street Address 

United States Consulate
Paseo de la Victoria #3650
2nd Floor
Partido Senecu, Ciudad Juarez, Mexico

Mailing Address from the US

U.S. Citizenship and Immigration Services (USCIS)
PO Box 9896
El Paso, TX 79995

Mailing Address from Outside the US

U.S. Citizenship and Immigration Services
C/O U.S. Consulate General
Paseo de la Victoria #3650
2nd Floor
Partido Senecu, Ciudad Juarez, Mexico CP 32543

Express Mail Address

USCIS
C/O U.S. Consulate
9560 Joe Rodriguez Dr.
El Paso, TX 79927

Office Location

We are located at the new United States Consulate in Ciudad Juarez.

Hours of Operation

The office is open to the public Monday through Friday from 7:30 a.m. to 3:30 p.m.  The office is closed on all U.S. and Mexican holidays.

Phone, Fax & Email

Phone: 011-52-656-227-3451
FAX: 011-52-656-611-5284
Email: cdj.uscis@uscis.dhs.gov

Visiting the office in person

An appointment is not necessary to visit the USCIS Ciudad Juarez Field Office. Please request a USCIS (green) pass to the second floor at the information window on the first floor.

Public Transportation

Taxi is recommended.

Parking & Handicap Accessibility

Accessibility for those with special needs is available.

Paying Fees

Fees for applications and petitions are listed on the Forms section of the USCIS website. The fees for all applications and petitions submitted to this office must be paid at the Consulate's Cashier window, with U.S. dollars, Mexican pesos, U.S. Postal Money Orders, U.S. Treasury Checks, or credit cards.

Customer Feedback 

We strive to provide quality service to our customers. If we have not lived up to this commitment, or if we have met or exceeded your expectations, please let us know. To comment on the services provided at this office, please write to the Field Office Director at the address given above, or to the:

District Director
U.S. Citizenship and Immigration Services
PO Box 9000,
Brownsville, TX 78520

If you feel you were mistreated by USCIS, or wish to make a complaint of misconduct by USCIS, you may write to the District Director, or write directly to the:
Department of Homeland Security

USCIS
Attn: Chief, International Operations Division
20 Massachusetts Avenue, NW, Suite 3300
Washington, DC 20529-2100

Forms

Immigration forms are available under the Forms section of the USCIS website

Visas

For information about visas, please check the Visa Services section of the U.S. Department of State website.

Form I-407

You should submit your Form I-407, Record of Abandonment of Lawful Permanent Resident Status, in person or by mail if you wish to abandon your lawful permanent resident status. 

If you wish to abandon your permanent resident status and give up your Permanent Resident Card (Green Card) in person, please see the section above, Visiting the Office in Person, for information on making an appointment and office hours.  If you wish to submit a Form I-407 by mail, please use the mailing address listed above and include your Permanent Resident Card (Green Card), if available. 

The Form I-407 and instructions are available on the Form I-407 Web page

Forms I-600 & I-600A 

Mexico is a Hague Adoption Convention Country.

For specific information on intercountry adoptions and procedures please see the Department of State website, and the Adoption section of the USCIS website.

Form I-130

U.S. citizens that reside in Mexico and are in possession of a Mexico Migration Form 2 or 3 (FM2/FM3) may file a Petition for Alien Relative (Form I-130), by mail or in person at the above address.

Form N-400

U.S. immigration offices overseas do not accept or process Naturalization applications from U.S. Lawful Permanent Residents (LPRs). See the Citizenship section of the USCIS website for Naturalization eligibility criteria and the proper filing procedures.

Form I-131 Parole

The Ciudad Juarez Field Office does not issue Humanitarian Parole. Individuals must apply for Humanitarian parole by submitting their applications to:

For US Postal Service (USPS) Deliveries:
USCIS Dallas Lockbox
USCIS
PO Box 660865
Dallas, TX. 75266

For Express mail and courier deliveries:
USCIS
Attn: HP
2501 S. State Hwy 121, Business
Suite 400
Lewisville, TX 75067

Instructions on how to file an application for Humanitarian Parole are located on Form I-131 and in the Humanitarian Parole Section of the USCIS website

Form I-131 Re-entry 

The Ciudad Juarez Sub-Office does not issue or extend Re-Entry Permits. Instructions on how to obtain or replace a re-entry permit are on the How Do I Get A Travel Document section of the USCIS website.

Form I-590

The Ciudad Juarez Field Office does not directly accept refugee resettlement applications. The applications should be filed with the State Department's local designated voluntary agencies in Mexico. We are also unable to check the status of any pending refugee resettlement application. Please contact the voluntary agency to which the application was submitted. Inquiries on previously rejected refugee applications should also be addressed to the voluntary agency with which the application was submitted.

For general information and processing criteria, please see the Department of State website and the Refugee section on the USCIS website.

Forms I-601 and I-212

If you are outside of the United States and otherwise approved to immigrate to the United States, but a Department of State Consular Officer found you ineligible to enter because of one or more grounds of inadmissibility for which a waiver may be available, you may apply for a waiver by filing Form I-601, Application for Waiver of Grounds of Inadmissibility.

If you left the U.S. voluntarily after being issued an order of removal, were deported or removed, or reentered the United States unlawfully after having cumulatively accrued more than one year of unlawful presence, you may apply for readmission the U.S. by filing Form I-212, Application for Permission to Reapply for Admission Into the United States After Deportation or Removal.

Where to File

This process will provide you with a faster and more efficient application processing and will enable you to track your case status online. You may also request an email or text message confirming receipt of your waiver by completing and attaching Form G-1145, E-Notification of Application/Petition Acceptance to your application.

Please read the information below carefully so that USCIS can process your application as quickly as possible.

The Ciudad Juarez Field Office does not accept the filing of Form I-601 and Form I-212.  If you are required to file a waiver application, you must file according to the instructions in the links below:

You are now required to file your waiver application to a USCIS lockbox in the United States for adjudication at the Nebraska Service Center.  You may find the address for the appropriate USCIS Lockbox in the form instructions and at the links, Direct Filing Addresses for Form I-601, Application for Waiver of Grounds of Inadmissibility, and I-212, Application for Permission to Reapply for Admission into the United States After Deportation or Removal.

I-601 Expedited Adjudication Requests

If you are sending your application to the USCIS Lockbox and believe you have extraordinary circumstances that are time-sensitive, and compelling you may attach a written request to have your application expedited at the time of filing. If you have already submitted your application to the Lockbox, you can make an expedite request by either contacting the Nebraska Service Center directly by email or by contacting the USCIS National Customer Service Center by phone. See information on how to contact us at the Nebraska Service Center or the USCIS National Customer Service Center.

Please be aware that approval to expedite adjudication of an I-601 waiver application does not guarantee approval of the I-601 waiver application, but only that consideration and adjudication of the I-601 waiver application will be expeditiously handled.  If the request for expedited processing is denied, the waiver will be adjudicated within normal processing times.

Exception Filing of a Waiver Application with the Ciudad Juarez Field Office.  The Ciudad Juarez Field Office is authorized to accept the filing of a waiver application if exceptional and compelling circumstances that require the immediate filing of the application exist and necessitate the applicant's presence in the United States sooner than would be possible if the application were processed under normal processing times.  The strong desire to immigrate to the United States as soon as possible is not by itself "exceptional and compelling".  A request for "Exceptional Filing of the Waiver" must be made in writing and delivered to the USCIS Field Office Director.  The applicant must provide evidence of the extraordinary and compelling circumstance.  Exceptions for Permitting the Filing of Form I-601, Application for Waiver of Grounds of Inadmissibility, and any associated Form I-212, Application for Permission to Reapply for Admission into the United States After Deportation or Removal, at an International USCIS Office may be found here.

Transportation Boarding Letters

Lawful Permanent Residents of the U.S. who are not in possession of their Permanent Resident Cards (Green Card), and will be traveling to the U.S. by air, may contact the Ciudad Juarez Field Office for a transportation boarding letter. All others must contact U.S. Customs and Border Protection (CBP).

Last Reviewed/Updated: 06/16/2015