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Mexico - Mexico City Field Office

ALERT: USCIS Changes International District Names

Field Office Director

Jack McCarthy

Service Area

The Mexico City Field Office has jurisdiction over immigration matters in Canada and the following Mexican states: Distrito Federal, Estado de Mexico, Campeche, Chiapas, Colima, Guanajuato, Guerrero, Hidalgo, Jalisco, Michoacan, Morelos, Nayarit, Oaxaca, Puebla, Queretaro, Quintana Roo, Tabasco, Tlaxcala, Veracruz, and Yucatan.

Street Address

U.S. Citizenship & Immigration Services (USCIS)
United States Embassy
Paseo de la Reforma #305 Room 118
Colonia Cuauhtemoc
Mexico DF 06500

Mailing Address from the US

Field Office Director
U.S. Citizenship and Immigration Services
P.O. Box 9000
Brownsville, TX 78520

Mailing Address from Outside the US

Field Office Director
U.S. Citizenship and Immigration Services
United States Embassy
Paseo de la Reforma #305 Room 118
Colonia Cuauhtemoc
Mexico DF 06500
Mexico

Express Mail address

Field Office Director
U.S. Citizenship and Immigration Services
United States Embassy
Paseo de la Reforma #305 Room 118
Colonia Cuauhtemoc
Mexico DF 06500
Mexico

Office Location

Our office is located in the U.S. Embassy in Mexico City. The main entrance is on Paseo de la Reforma.

Hours of Operation

The office is open to the public on Mondays and Thursdays from 9:00 AM to 1:00 PM. The office is closed on all U.S. and Mexican holidays.

Phone, Fax Numbers & Email

Phone:  For general inquiries in Spanish or English, please call the following numbers:
011-52-55-5080-2000 (from the USA)
01-55-5080-2000 (from within Mexico)
5080-2000(Mexico City)

Fax:
Our fax number is:
011-52-55-5080-2313 (from the USA)
01-55-5080-2313 (from within Mexico)
5080-2313 (from Mexico City)

E-mail:
For specific case status inquiries, an e-mail is preferable.
Please send e-mails to: mexico.uscis@uscis.dhs.gov

E-mail for Canadian customers:
For customers residing in Canada, please send e-mails to USCIS.Canada@uscis.dhs.gov

Visiting the office in person

Appointments: 
An appointment is not necessary to visit the USCIS Mexico City Field Office on Mondays and Thursdays from 9:00Am to 1:00 PM. If you would like to make an appointment to speak with an officer, please call the number listed above.

Walk-ins:
The immigration information office is open to the public, on a walk-in basis, on Mondays and Thursdays from 9:00 AM to 1:00 PM. Our office is closed on all U.S. and Mexican holidays.

Public Transportation

Taxi or other public transportation is recommended.

Parking & Handicap Accessibility

Paid parking is available at the Hotel Maria Isabel Sheraton Garage on Paseo de la Reforma or in the Sheraton Parking Garage on Calle Rio Lerma, which is located behind the Embassy.

Accessibility for those with special needs is available.

Paying Fees

Fees for applications and petitions are listed in the Forms section on the USCIS website. The fees for all applications and petitions submitted to this office must be paid with a U.S. Postal Money Order, a U.S. Treasury Check, a cashier's check, a bank draft, or a bank money order (drawn in U.S. dollars) and issued by a U.S. banking institution. Personal checks are not accepted.

Customer Feedback

We strive to provide quality service to our customers. If we have not lived up to this commitment, or if we have met or exceeded your expectations, please let us know. To comment on the services provided at this office, please write to the Field Office Director at the mailing address given above.

If you feel you were mistreated by a U.S. immigration employee, or wish to make a complaint of misconduct by a U.S. immigration employee, you may write to the Field Office Director, or write directly to:
Department of Homeland Security
USCIS
Attn: Chief, International Operations Division
20 Massachusetts Avenue, NW, Suite 3300
Washington, DC 20529-2100

Forms

 Immigration forms are available in the Forms section of the USCIS website which can be found to your right under Related Links.

Visas

 For in-depth information about visas, please check the Visa Services section of the U.S. Department of State website.

Form I-407

The relinquishment of lawful permanent resident status is irrevocable. An individual who relinquishes lawful permanent resident status must qualify again for such status. Therefore, one should give careful thought to relinquishing lawful permanent resident status.

If you wish to abandon your permanent residence and relinquish your Permanent Resident Card (Green Card) submit Form I-407.   You may do so during public walk-in hours.

International Adoption

For specific information on intercountry adoptions and procedures please see the State Department Website and www.uscis.gov Adoption section which can be found to your right under Related Links.

Form I-130

 United States citizens who reside in Mexico may file a Petition for Alien Relative (Form I-130) at the Mexico City Field Office by mail or in person during public walk-in hours.

Form N-400

USCIS offices overseas do not accept or process Naturalization applications from U.S. Lawful Permanent Residents (LPRs) who live overseas. See the USCIS Website's Citizenship section which can be found to your right under Related Links, for eligibility criteria and proper filing procedures.

Form I-131 Parole

 All requests for Humanitarian Parole for individuals who reside under the jurisdiction of the Mexico City Field Office must be submitted to:

For US Postal Service (USPS) Deliveries:
USCIS Dallas Lockbox
USCIS
PO Box 660865
Dallas, TX. 75266

For Express mail and courier deliveries:
USCIS
Attn: HP
2501 S. State Hwy 121, Business
Suite 400
Lewisville, TX 75067

Form I-131 Re-entry

 The Mexico City Field Office does not issue or extend Re-entry Permits. To find instructions on how to obtain or replace a Re-entry permit see the How Do I Get A Travel Document section of the USCIS website which can be found to your right under Related Links.

Form I-590

The Mexico City Field Office does not directly accept refugee resettlement applications. These applications should be filed with the State Department's local designated voluntary agencies in Mexico City. We are also unable to check the status of any pending refugee resettlement application. Please contact the voluntary agency to which the application was submitted. Inquiries on previously rejected refugee applications should also be addressed to the voluntary agency with which the application was submitted.

For general information and processing criteria please see the State Department website and the Refugee section of the USCIS Online Website which can be found to your right under Related Links.

Filing Form I-601 and I-212 from Abroad

If you are abroad and otherwise approved to immigrate to the United States, but a Department of State Consular Officer found you ineligible to enter because of one or more grounds of inadmissibility for which a waiver may be available, you may apply for a waiver by filing Form I-601, Application for Waiver of Grounds of Inadmissibility.

If you left the United States voluntarily after being issued an order of deportation or removal, were deported or removed, or re-entered the U.S. unlawfully after previously accumulating more than one year of unlawful presence, you may apply for readmission to the U.S. by filing Form I-212, Application for Permission to Reapply for Admission Into the United States After Deportation or Removal. 

Where to File

On June 4, 2012, USCIS changed where waiver applications are filed. This will provide more efficient and consistent application processing, and allow you to track your case status online. You may also request an email or text message confirming receipt of your waiver by completing and attaching Form G-1145, E-Notification of Application/Petition Acceptance to your application.

Waiver applications and supporting evidence should be mailed directly to the USCIS Lockbox. You may find the address for the appropriate USCIS Lockbox in the form instructions, as well as in the USCIS website at:

Our office will process your application if you submitted it on or before June 4, 2012. 

Please see the policy memorandum, Exceptions for Permitting the Filing of Form I-601, Application for Waiver of Grounds of Inadmissibility, and any associated Form I-212, Application for Permission to Reapply for Admission into the United States After Deportation or Removal, at an International USCIS Offices, for more information.

I-601 Expedited Adjudication Requests

If you are sending your application to the USCIS Lockbox and believe you have extraordinary circumstances that are time-sensitive and compelling, you may attach a written request to have your application expedited at the time of filing.

If you have already submitted your application to the Lockbox, you can make an expedite request by either contacting the Nebraska Service Center (NSC) directly by email, or by calling the USCIS National Customer Service Center.

For information on how to contact the NSC and our National Customer Service Center, please visit the Contact Us page on the USCIS website. 

If you filed a Form I-601 with this office on or before June 4, 2012, and it is still pending, you may request that the USCIS office expedite adjudication of your application when there are extraordinary circumstances that are time-sensitive, compelling, and would require you to be in the U.S. sooner than would be possible if your application was processed under a normal time frame. A strong desire to immigrate to the United States as soon as possible is not by itself “extraordinary.”

You must deliver a written request to expedite adjudication to the USCIS Field Office Director. You must also provide evidence of the extraordinary and compelling circumstance.

If your request to expedite the adjudication of an I-601 waiver is approved, the USCIS office will notify you within 15 days of receipt of your request. If you do not receive a response within 15 days, then it is very likely that your request has been denied.

Please be aware that approval to expedite adjudication of an I-601 waiver application does not guarantee that you will be approved, but only that consideration and adjudication of the I-601 waiver application will be expeditiously handled. If additional evidence is required, the adjudication of your application may be delayed. You will receive a Request for Evidence if additional evidence is needed. If your request for expedited processing is denied, your waiver will be adjudicated within normal processing times.

Transportation Boarding Letters

 Lawful Permanent Residents of the U.S. who are not in possession of their Permanent Resident Cards (Green Card) and need a transportation boarding letter, may apply during public walk-in hours.

Last Reviewed/Updated: 04/15/2014