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My Office Closed on the Day of My Appointment

The following tables provide guidance on rescheduling your appointment if your local USCIS field or international office, or Application Support Center (ASC) is closed temporarily or until further notice.

Field Office and International Office Closures

If  Then
You have an appointment for an interview and the USCIS office you have been scheduled for is closed,  USCIS will automatically reschedule you for an interview as soon as possible.
You scheduled an InfoPass appointment and the USCIS office you have been scheduled for is closed  You will need to schedule a new appointment on your own.

 

ASC Closures
Note   
If Then Note
An ASC is closed temporarily on the day of your Biometrics appointment for an unforeseen circumstance such as inclement weather or a power outage,  We will automatically reschedule all applicants to the next available appointment date . If you would prefer to come in once the office reopens we will process walk-ins on a case-by-case basis; however, the ASC may experience multiple walk-ins on the days following a closure and you may experience longer wait times.
An ASC has closed until further notice and the reopen date is not known , Appointments will be rerouted to the next nearest ASC for processing based on the applicant’s zip code
  • This will continue until the ASC has confirmed a reopening date.
  • Customers do not need to reschedule their appointments; they will automatically be rescheduled for a future date.

 

 

Last Reviewed/Updated: 08/07/2013