Mark Schwartz, Chief Information Officer, Office of Information Technology, Management Directorate
Experience and Achievements
Mark Schwartz is the chief information officer (CIO). He assumed his position on June 14, 2010. As CIO, Schwartz is oversees all of USCIS’ information technology functions.
Before joining USCIS, Schwartz was the CIO of Intrax Cultural Exchange, a leading sponsor of J-1 cultural exchange programs. There, he led business reengineering efforts that replaced paper-based processes in the field and overseas with end-to-end electronic processes. This resulted in improving Intrax’s customer service, scalability and compliance.
His innovative Family Room application for the AuPairCare business unit redefined how families are matched with au pairs and drove dramatic market share, revenue and profit growth over the following years. This accomplishment was recognized by CIO Magazine with a CIO 100 award in 2006. In 2010, Schwartz was named one of the Premier 100 IT Leaders by Computerworld Magazine.
Schwartz was also chief executive officer (CEO) of Auctiva Corporation, a company that provides software and online services to large buyers and sellers on online marketplaces such as eBay. There, he oversaw the substantial growth of Auctiva’s market share through the launch of a number of innovative, market-defining products.
In addition to extensive IT leadership experience, he has also served as a management consultant, improving clients’ procurement processes, incubating and developing startup ventures and helping companies fine-tune their product roadmaps.
Schwartz holds a Bachelor of Science in computer science and a Master of Arts degree in philosophy from Yale University. He obtained a Master of Business Administration from the Wharton School of Business.
Last Reviewed/Updated: 07/18/2014