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In an effort to keep the USCIS website current, the archive contains content that is five years and older or otherwise outdated.

USCIS Update: USCIS Launches Immigration Inquiry Mailbox for Canadian Customers

WASHINGTON— U.S. Citizenship and Immigration Services (USCIS) today announced the creation of a general inquiry mailbox for customers in Canada. Currently Canadians cannot access the National Customer Service Center through the 1-800 number to ask about general immigration questions. Canadian customers may now inquire about general immigration information at in addition to obtaining immigration information on this webpage.

 The creation of this mailbox signifies a major step in USCIS’ outreach to Canadians since the dissolution of the Immigration and Naturalization Services (INS) Ottawa office in 2003.

Last Reviewed/Updated: 12/11/2009