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Contact E-Verify

Questions about E-Verify? We’re here to help. You can find answers to many common questions right here on our Website, and we’re always just a phone call or email away if you need us.

Contact E-Verify

E-Verify Customer Support

E-Verify Customer Support is available to assist you with using E-Verify, password resets, assistance with cases and technical support. We can also answer your questions about E-Verify policies and procedures, Form I-9 and employment eligibility. We are available Monday through Friday, from 8 a.m. to 5 p.m. local time, except on federal holidays.

For Employers:                   


877-875-6028 (TTY)

For E-Verify Employer Agents:   




877-875-6028 (TTY)

For Employees:                   




877-875-6028 (TTY)

Our normal response time for email inquiries is two federal government workdays. If we need more time to respond to your inquiry, we’ll contact you within two federal government workdays to explain why we need additional time and provide you with an estimated response time.

E-Verify Technical Support

E-Verify Technical Support is available to help if you experience problems accessing and using E-Verify.  We are available 9AM to 8PM E.S.T., Monday through Friday (excluding federal holidays).

For Employers and E-Verify Employer Agents:                                       



myE-Verify and Self Check

The E-Verify customer call center is able to answer other questions about the myE-Verify and Self Check services.

myE-Verify and Self Check Customers:                                       


877-875-6028 (TTY)



Office of Special Counsel for Immigration, Related Unfair Employment Practices (OSC)

OSC is available to answer your questions about immigration-related employment discrimination, including discrimination based on citizenship status, immigration status or national origin in Form I-9 and E-Verify processes.

Employer Hotline:        


202-616-5525 (TTY)

Employee Hotline:               



202-616-5525 (TTY)


Last Reviewed/Updated: 08/10/2015