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Employee Hotline

(888) 897-7781


The E-Verify Employee Hotline allows employees to:

  • Gain general information about the E-Verify program and procedures
  • Understand how to complete Form I-9, Employment Eligibility Verification, with acceptable documentation
  • Understand the E-Verify process and how it affects them
  • Learn about employee rights
  • Report employer misuse of the E-Verify system
  • File complaints regarding possible violations of verification policy and privacy laws
  • Contest a Tentative Nonconfirmation
  • Fix a perceived Final Non-Confirmation error

When employees call the hotline they choose from four options, then speak to a customer service representative. The hotline options are in English and Spanish. Customer service representatives who speak both languages are available.

Hours of operation

  • Continental United States, Puerto Rico, U.S. Virgin Islands: 8 a.m. to 5 p.m. local time
  • Alaska: 8 a.m. to 4 p.m.
  • Hawaii: 8 a.m. to 2 p.m.
Last Reviewed/Updated: 03/11/2010