You must promptly provide the referral letter to your employee. Additionally, you must privately review and explain the letter to your employee. You should print the referral letter for you and the employee to sign. Once the letter is signed, you may provide it to the employee in person, fax, e-mail, or overnight or next day delivery service, as long as you take proper precautions to ensure the employee’s information is protected. You may not send the referral by mail.
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National Customer Service Center 1-800-375-5283 TDD for the Hearing Impaired 1-800-767-1833