Yes, M&C will assist E-Verify participants with any questions about following E-Verify policies and procedures. The M&C self-assessment guides provide best practices for direct access users and Web services users using E-Verify. E-Verify participants may also call E-Verify Customer Support at 1-888-464-4218 from 8:00 am to 5:00 pm local time and ask to speak to a Monitoring and Compliance analyst who can assist you with any compliance questions you may have.
National Customer Service Center
TDD for the Deaf and Hard of Hearing