The photo matching step occurs automatically when you create a case for an employee that has presented a Permanent Resident Card (Form I-551), an Employment Authorization Document (Form I-766), or a U.S. Passport or Passport Card for his/her Form I-9 documentation. When the employee presents one of these four documents and the Form I-9 information you enter matches DHS records, the employee’s photo automatically displays on the E-Verify screen. You must compare the photo that appears in E-Verify with the photo on the document the employee presented. The photos should be an exact match. Photo matching helps to ensure that the photo on the document has not been substituted with a fraudulent photo.
E-Verify employer agents must work with their clients to determine the best method of obtaining a copy of the employee’s photo document.
IMPORTANT: Do not compare the photo displayed by E-Verify to the employee directly. The direct comparison between the document and the individual happens during Form I-9 completion, prior to using E-Verify.