Official Website of the United States Department of Homeland Security

If the E-Verify case has been closed, no action is required.  The E-Verify system does not allow for corrections. Do not create a new case with the correct e-mail address.

If the case has not been closed in E-Verify, close the case by selecting the case closure statement ‘The case is invalid because the data entered is incorrect.’ After the case is closed, you may create a new case for the employee with the correct e-mail address.

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