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E-Verify

My employee's case received a tentative nonconfirmation (TNC). What does this case result mean?

A TNC case result means that the information an employer entered into E-Verify from an employee’s Form I-9 does not match Social Security Administration (SSA) and/or Department of Homeland Security (DHS) records, and needs to be resolved.

The agency associated with the mismatch is indicated when E-Verify provides the TNC result. An SSA TNC means that the information entered into E-Verify does not match SSA records. A DHS TNC means that the information entered into E-Verify does not match DHS records.

The employer must:

  • Print the English version of the TNC notice from E-Verify
  • Inform the employee of the TNC result, in private
  • Allow the employee the option to contest the TNC, and
  • Print and provide the employee with the English version of the referral letter for the agency associated with the mismatch, if he or she decides to contest.

NOTE: The TNC notices and referral letters are available in several foreign languages in E-Verify under ‘Essential Resources.’ If the employee does not read English, the employer can provide a foreign language version in addition to the English version.

The employee then has eight federal government workdays to contact that agency to resolve the mismatch. The employee continues to work while resolving the mismatch. For more information, see the E-Verify user manuals.

Last Reviewed/Updated: 11/30/2012