Official Website of the Department of Homeland Security

National Customer Service Center

For questions related to immigration services and benefits offered by USCIS, please contact the National Customer Service Center:

1-800-375-5283 (toll-free)
1-800-767-1833 (TDD for the hearing impaired)


To schedule appointments for an interview at a USCIS office, for fingerprinting at an Application Support Center (ASC), or to speak with an immigration information officer, please useĀ InfoPass.

My Case Status

To check the status of your case or to sign up to receive automatic case status updates, please seeĀ My Case Status.

Website Feedback

If you would like to provide feedback on this website, please email us at

Please do not send information about specific cases to this address. We only accept website-related comments.

Media inquiries should be directed to the USCIS Office of Communications at (202) 272-1200.