Avoiding Common E-Filing Mistakes
Submitting Your Application More Than Once:
DO NOT resubmit your e-Filing application if:
Please note that it may take 48 business hours for your Credit Card or bank account to be debited and 72 hours before you can track your application through Case Status Service Online.
Call the National Customer Service Center (NCSC) at 1-800-375-5283 if:
Please ask to have a member of the e-Filing Program Management Team review your information and contact you about your case.
Saving A Copy of Your Application/Confirmation Receipt Notice
How to Create the Application and Receipt Notice Files
Proof of Filing
Delays In Mailing In Supporting Documentation
Understanding e-Filing System Messages
"Action Needed" Status
If the words “Action Needed” appear next to your case under the “Status” column of the My Forms screen, the payment for your form may not have processed completely. DO NOT RE-FILE. You MUST select “View/Edit/Delete” for more information on the status of your form and further instruction. Or, you may follow the steps outlined below:
"System Busy" Message
System Failures After Clicking the "FINISH" Button