Official Website of the United States Department of Homeland Security
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Online Customer Service Tools Unavailable Thursday, Feb. 7, 11 p.m. to Friday, Feb. 8, 5 a.m. EST

USCIS will conduct system maintenance on Thursday, Feb. 7, 11 p.m. to Friday, Feb. 8, 5 a.m. EST.

During this time, the following on-line tools will be unavailable:

  • Check My Case Status
  • Sign-Up for Case Status
  • Check Processing Times
  • Change of Address Online
  • Civil Surgeon Locator
  • e-Request
  • Office Locator


For immediate change of address needs during the outage, we suggest you submit the form manually. The form is available at
Thank you for your patience and we apologize for any inconvenience this may cause.

Last Reviewed/Updated: 02/06/2013