Contact Us
Questions about E-Verify? We’re here to help. You can find answers to many common questions right here on our Website, and we’re always just a phone call or email away if you need us.
E-Verify Support
The E-Verify Contact Center is available to assist you with using E-Verify, password resets, assistance with cases and technical support. We can also answer your questions about E-Verify policies and procedures, Form I-9, and employment eligibility.
Contact E-Verify Support
We are available Monday through Friday, from 8 a.m. to 8 p.m. Eastern time, except when the federal government is closed. For users with hearing and speech impairment, TTY phone is available 8:00 a.m. to 8:00 p.m. Eastern time.
Phone: 888-464-4218
Phone (TTY - For hearing and speech impaired users): 877-875-6028
Our normal response time for email inquiries is two federal government workdays. If we need more time to respond to your inquiry, we’ll contact you within two federal government workdays to explain why we need additional time and provide you with an estimated response time.
E-Verify Technical Support
E-Verify Technical Support is available to help if you experience problems accessing and using E-Verify.
We are available Monday through Friday, from 9 a.m. to 8 p.m. Eastern time, except when the federal government is closed.
Phone: 888-464-4218
TTY : 877-875-6028
Email: E-Verify@uscis.dhs.gov
E-Verify Login Support: You can reset your E-Verify password or login ID online at https://idp.uscis.gov/forgot-password/user-id.
Employee Self Services - myE-Verify
The E-Verify call center is available to assist you with E-Verify Case Status, using myE-Verify, uploading your documents, password resets, technical support, and more.
We are available Monday through Friday, from 8 a.m. to 8 p.m. Eastern time, except when the federal government is closed. TTY phone is available 8:00 a.m. to 8:00 p.m. Eastern time.
Phone: 855-804-0296
Phone (TTY - For hearing and speech impaired users): 877-875-6028
Email myE-Verify: myEVerify@uscis.dhs.gov
Immigrant and Employee Rights Section (IER)
IER is available to answer your questions about immigration-related employment discrimination, including discrimination based on citizenship status, immigration status or national origin in Form I-9 and E-Verify processes.
IER accepts telephone calls and emails in any language, and has interpreters and translators available to assist.
Equal Employment Opportunity Commission (EEOC)
EEOC is available to answer your questions about employment discrimination, including discrimination based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age (40 or older), disability, or genetic information.
Website Feedback
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Email Webmaster: E-VerifyWebmaster@uscis.dhs.gov
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