USCIS Field Operations Stakeholder Meeting
USCIS Field Operations Directorate Quarterly Meeting
FO leaders provided the following updates:
In May 2002, USCIS issued a memorandum entitled Procedures for Handling Naturalization Applications of Aliens Who Voted Unlawfully or Falsely Represented Themselves as U.S. Citizens by Voting or Registering to Vote. This important document is available online and addresses various concerns offered by stakeholders in advance of the first quarterly meeting. As part of a broad policy review process, USCIS welcomes stakeholder feedback on this memo.
USCIS is currently conducting a bottom-up review of all of our policies and SOPs. Headquarters received approximately 3,000 documents from the field that will be part of this assessment. USCIS also posted a policy review survey on our website to collect stakeholder feedback. As USCIS continues this review process, the Agency intends to engage on specific policies and to gather stakeholder comments and concerns.
Requests for Evidence (RFEs)
If an attorney or accredited representative feels that an adjudicator is asking inappropriate questions during the interview, they should ask to speak with a supervisor. USCIS has spent a considerable amount of time training the ISOs on interview techniques; the FO Directorate also has a quality assurance process on test administration to identify and address issues of concern.
The Agency respects the attorney-client relationship and asks that attorneys and accredited representatives likewise respect USCIS staff in the context of benefit and other interviews/interactions. Future guidance will address how ISOs should report instances involving perceived inappropriate conduct by attorneys and/or accredited representatives and also the reverse (i.e., how attorneys and/or accredited representatives should report perceived inappropriate behavior by ISOs).
Last Reviewed/Updated: 06/14/2010