PART A – Customer Service




Resources



Legal Authorities
5 U.S.C. 552a(b) - Conditions of Disclosure
8 CFR 244.16 - Confidentiality
8 CFR 245a.2(t) - Limitations on access to information and confidentiality
8 U.S.C. 1255a(c)(4) - Limitation on access to information
8 U.S.C. 1367 - Penalties for disclosure of information
29 U.S.C. 701 - Rehabilitation Act


Updates


Date Details
August 26, 2014
POLICY ALERT

Customer Service

U.S. Citizenship and Immigration Services (USCIS) is issuing policy guidance on its standards in
customer service.

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