Official Website of the Department of Homeland Security
U.S. Department of Homeland Security Seal, U.S. Citizenship and Immigration Services
October 28, 2014POLICY ALERTEffect of Assisted Reproductive Technology (ART) on Immigration and Acquisition of Citizenship Under the Immigration and Nationality Act (INA)
October 21, 2014Technical Update – Religious Missionaries Abroad and Residence and Physical Presence
October 21, 2014Technical Update – Treating Certain Peace Corps Contractors as U.S. Government Employees
September 09, 2014POLICY ALERTNonimmigrant Trainees (H-3)
August 26, 2014POLICY ALERTCustomer Service
July 01, 2014Technical Update – Validity of Same-Sex Marriages
June 17, 2014POLICY ALERTChanges to Dates of Birth and Names on Certificates of Citizenship

Volume 1 – General Policies and Procedures


Part A – Customer Service

Part B – Case Processing

Part C – Biometrics Collection and Security Checks

Part D – Attorneys and Representatives

Part E – Adjudications

Part F – Motions and Appeals

Part G – Notice to Appear


POLICY ALERTCustomer Service

August 26, 2014

U.S. Citizenship and Immigration Services (USCIS) is issuing policy guidance on its standards in customer service.


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Current as of October 28, 2014