I entered my new hire's information incorrectly when I was creating the case in E-Verify. How do I correct the case?
If you discover that you have entered the wrong information for your new hire in E-Verify, you will need to create a new case with the correct information for the employee. If you have not yet closed the case in E-Verify, close the case by selecting the statement: 'The case is invalid because the data entered is incorrect.'
If you have closed the case, make a note either on the E-Verify case details page or on the employee’s Form I-9 explaining that you created a second case because the first case contained incorrect information.