USCIS Update: USCIS Launches Immigration Inquiry Mailbox for Canadian Customers
WASHINGTON— U.S. Citizenship and Immigration Services (USCIS) today announced the creation of a general inquiry mailbox for customers in Canada. Currently Canadians cannot access the National Customer Service Center through the 1-800 number to ask about general immigration questions. Canadian customers may now inquire about general immigration information at USCIS.Canada@dhs.gov in addition to obtaining immigration information on this webpage.
The creation of this mailbox signifies a major step in USCIS’ outreach to Canadians since the dissolution of the Immigration and Naturalization Services (INS) Ottawa office in 2003.