How do I terminate a client's E-Verify account?

Any E-Verify account may be closed voluntarily. To close an account for a client, a program administrator, signatory of the E-Verify memorandum of understanding (MOU), or an authorized company representative must submit written notice to E-Verify 30 days in advance of the date that the employer would like to close the account. The E-Verify employer agent must request termination electronically through E-Verify or submit a written termination notice to E-Verify@dhs.gov or fax to 202-443-0215.

A program administrator may request termination electronically through E-Verify as follows:

1. Log into E-Verify with your assigned user name and password.
2. From 'My Clients,' select 'View Existing Clients.'
3. Enter the client search criteria and click 'Display Client Company Summary List.'
4. Click 'Terminate' for the appropriate client.
5. Enter the reason for requesting to close the account.
6. Click 'Request Client Termination.'

You must continue to use E-Verify in accordance with the MOU during this 30-day period or until you have received an e-mail confirming that the account is closed, whichever is sooner. All open E-Verify cases must be closed, even if you request to close your client’s E-Verify account.