Mexico - Ciudad Juarez Field Office
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Field Office Director
Yolanda Miranda
Service Area
The Ciudad Juarez Sub Office has jurisdiction over immigration benefits in the Mexican States of Chihuahua, and Durango, Baja California Norte, Baja California Sur, Sinaloa, and Sonora.
Street Address
United States Consulate
Paseo de la Victoria #3650
2nd Floor
Partido Senecu, Ciudad Juarez, Mexico
Mailing Address from the US
U.S. Citizenship and Immigration Services
PO Box 9896
El Paso, TX 79995
Mailing Address from Outside the US
U.S. Citizenship and Immigration Services
C/O American Consulate General
Paseo de la Victoria #3650
2nd Floor
Partido Senecu, Ciudad Juarez, Mexico CP 32543
Express Mail Address
USCIS
C/O American Consulate General
Paseo de la Victoria #3650
2nd Floor
Partido Senecu, Ciudad Juarez, Mexico CP 32543
Office Location
We are located within the new United States Consulate at the above address.
Hours of Operation
The office is open to the public Monday through Friday from 8:00 AM to 12:00 PM and from 1:00 PM to 4:30 PM. The office is closed on most Mexican and American holidays.
Email
Please send e-mails to cdj.uscis@dhs.gov
Visiting the office in person
Walk-ins: An appointment is not necessary to visit the Ciudad Juarez Field Office during normal business hours. Walk-ins are accepted on a first-come, first-served basis.
Public Transportation
Taxi is the best way to get to our office.
Parking & Handicap Accessibility
Accessibility for those with special needs is available.
Paying Fees
Fees for applications and petitions are listed on the Forms section of the USCIS website. The fees for all applications and petitions submitted to this office must be paid at the Consulate's Cashier window, with either U.S. dollars, Mexican pesos, U.S. Postal Money Orders, U.S. Treasury Checks, Visa, MasterCard, American Express, or Discover Card. We do not recommend bringing large amounts of cash due to security concerns.
Customer Feedback
We strive to provide quality service to our customers. If we have not lived up to this commitment, or if we have met or exceeded your expectations, please let us know. To comment on the services provided at this office, please write to the Field Office Director at the address given above, or to the:
District Director
U.S. Citizenship and Immigration Services
PO Box 9000,
Brownsville, TX 78520
If you feel you were mistreated by USCIS, or wish to make a complaint of misconduct by USCIS, you may write to the District Director, or write directly to the:
Department of Homeland Security
USCIS
Attn: Chief, International Operations Division
20 Massachusetts Avenue, NW, Suite 3300
Washington, DC 20529-2100
Forms
Immigration forms are available under the Forms section of the USCIS website which can be found to your right under Related Links.
Visas
For in-depth information about visas, please check the Visa Services section of the U.S. Department of State website.
Form I-407
The abandonment of lawful permanent resident status is irrevocable. An individual who relinquishes lawful permanent resident status must qualify again for such status. Therefore, one should give careful thought to abandoning lawful permanent resident status.
If you wish to abandon your permanent residence and relinquish your Permanent Resident Card (Green Card), please contact us by sending us a written statement, by regular mail or e-mail, or come into the office for further instructions.
Forms I-600 & I-600A
Mexico is a Hague Adoption Convention Country.
For specific information on intercountry adoptions and procedures please see the Department of State website, and the Adoption section of the USCIS website which can be found to your right under Related Links.
Form I-130
U.S. citizens that reside in Mexico and are in possession of a Mexico Migration Form 2 or 3 (FM2/FM3) may file a Petition for Alien Relative (Form I-130), by mail or in person at the above address.
Form N-400
U.S. immigration offices overseas do not accept or process Naturalization applications from U.S. Lawful Permanent Residents (LPRs). See the Citizenship section of the USCIS website for Naturalization eligibility criteria and the proper filing procedures.
Form I-131 Parole
The Ciudad Juarez Field Office does not issue Humanitarian Parole. Individuals must apply for Humanitarian parole by submitting their applications to:
For US Postal Service (USPS) Deliveries:
USCIS Dallas Lockbox
USCIS
PO Box 660865
Dallas, TX. 75266
For Express mail and courier deliveries:
USCIS
Attn: HP
2501 S. State Hwy 121, Business
Suite 400
Lewisville, TX 75067
Instructions on how to file an application for Humanitarian Parole are located on Form I-131 and in the Humanitarian Parole Section of the USCIS Website which can be found to your right under Related Links.
Form I-131 Re-entry
The Ciudad Juarez Sub-Office does not issue or extend Re-Entry Permits. Instructions on how to obtain or replace a re-entry permit are on the How Do I Get A Travel Document section of the USCIS website which can be found to your right under Related Links.
Form I-590
The Ciudad Juarez Field Office does not directly accept refugee resettlement applications. The applications should be filed with the State Department's local designated voluntary agencies in Mexico. We are also unable to check the status of any pending refugee resettlement application. Please contact the voluntary agency to which the application was submitted. Inquiries on previously rejected refugee applications should also be addressed to the voluntary agency with which the application was submitted.
For general information and processing criteria, please see the Department of State website and the Refugee section on the USCIS Website which can be found to your right under Related Links.
Forms I-601 and I-212
If you are outside of the United States and otherwise approved to immigrate to the United States, but a Department of State Consular Officer found you ineligible to enter because of one or more grounds of inadmissibility for which a waiver may be available, you may apply for a waiver by filing Form I-601, Application for Waiver of Grounds of Inadmissibility.
If you left the U.S. voluntarily after being issued an order of removal, were deported or removed, or reentered the United States unlawfully after having cumulatively accrued more than one year of unlawful presence, you may apply for readmission the U.S. by filing Form I-212, Application for Permission to Reapply for Admission Into the United States After Deportation or Removal.
Where to File
During the next few months, USCIS is changing where waiver applications are filed. This may provide you with faster and more efficient application processing and will enable you to track your case status online. You may also request an email or text message confirming receipt of your waiver by completing and attaching Form G-1145, E-Notification of Application/Petition Acceptance to your application.
Please read the directions below carefully so we can process your application as quickly as possible.
As of December 5, 2012, you must mail your waiver application directly to the USCIS Lockbox specified in the form instructions. If you submitted your application on or before December 4, 2012 our office will process it.
Exceptions for Permitting the Filing of Form I-601, Application for Waiver of Grounds of Inadmissibility, and any associated Form I-212, Application for Permission to Reapply for Admission into the United States After Deportation or Removal, at an International USCIS Office may be found here.
You may find the address for the appropriate USCIS Lockbox in the form instructions and at the links, Direct Filing Addresses for Form I-601, Application for Waiver of Grounds of Inadmissibility, and I-212, Application for Permission to Reapply for Admission into the United States After Deportation or Removal.
You may find the address for the appropriate USCIS Lockbox in the form instructions and at the links, Direct Filing Addresses for Form I-601, Application for Waiver of Grounds of Inadmissibility, and I-212, Application for Permission to Reapply for Admission into the United States After Deportation or Removal.
I-601 Expedited Adjudication Requests
If you are sending your application to the USCIS Lockbox and believe you have extraordinary circumstances that are time-sensitive, and compelling you may attach a written request to have your application expedited at the time of filing. If you have already submitted your application to the Lockbox, you can make an expedite request by either contacting the Nebraska Service Center directly by email or by contacting the USCIS National Customer Service Center by phone. See information on how to contact us at the Nebraska Service Center or the USCIS National Customer Service Center.
If you filed your case with Ciudad Juarez on or before December 4, 2012, you may request that the USCIS office expedite adjudication of the I-601 waiver application when there are extraordinary circumstances that are time-sensitive, compelling, and necessitate the applicant’s presence in the United States sooner than would be possible if the application were processed under normal processing times. The strong desire to immigrate to the United States as soon as possible is not by itself “extraordinary.” A request to expedite adjudication must be made in writing and delivered to the USCIS Field Office Director. The applicant must provide evidence of the extraordinary and compelling circumstance. If the request to expedite the adjudication of an I-601 waiver is approved, the USCIS office will notify the applicant within 15 days of receipt of the request. If no response is received with 15 days, the applicant must presume the request for the expeditious adjudication has been denied. Please be aware that approval to expedite adjudication of an I-601 waiver application does not guarantee approval of the I-601 waiver application, but only that consideration and adjudication of the I-601 waiver application will be expeditiously handled. If the request for expedited processing is denied, the waiver will be adjudicated within normal processing times.
Current Processing Times for Cases Filed at Ciudad Juarez on or before December 4, 2012
In general:
• For cases found readily approvable through the vetting process, current USCIS processing time is approximately 4 weeks.
• For cases that are not readily approvable, known as "referred cases", current USCIS processing time is approximately 6 months after completion of vetting, for a total processing time of approximately 7 months.
These estimates do not include the time the Department of State needs to issue the immigrant visa subsequent to a USCIS approval.
The Ciudad Juarez Field Office continues to transfer cases to other USCIS offices for adjudication to reduce the processing times.
Transportation Boarding Letters
Lawful Permanent Residents of the U.S. who are not in possession of their Permanent Resident Cards (Green Card) and need a transportation boarding letter, should contact U.S. Customs and Border Protection (CBP).
