Notice to Individuals Granted Immigration Benefits by Immigration Judge or Board of Immigration Appeals (BIA)
If you have been granted Lawful Permanent Resident or Asylum status during proceedings before an Immigration Judge or the Board of Immigration Appeals (BIA) and you have not yet received documentation of your status, please schedule an appointment with your local USCIS office to get that documentation. You should be prepared to bring with you a copy of the final order you received from the Immigration Judge or the BIA and documents establishing your identity (passport, driver’s license, USCIS issued employment authorization document, etc.).
Inquiries from Lawful Permanent Residents Regarding Status Documentation:
If you are a Lawful Permanent Resident who has attended all scheduled USCIS appointments for documentation and complied with all USCIS instructions, including biometrics collection, but you have not yet received your status documentation and:
(1) it has been 60 days or more since you attended your first USCIS appointment to request your documentation, and the order granting you permanent residence was issued before April 1, 2005; or
(2) it has been 30 days or more since you attended your first USCIS appointment to request your documentation, and the order granting you permanent residence was issued on or after April 1, 2005,
you may send an e-mail inquiry to a USCIS national point of contact at firstname.lastname@example.org or, if you cannot use e-mail, you may contact the National Customer Service Center (NCSC) at 1-800-375-5283. In your e-mail or phone inquiry, you must provide your name, A number, date of birth, address, date of your order from the Immigration Judge or the BIA, specific type of relief granted that made you a permanent resident (e.g., adjustment of status, cancellation of removal), whether your order is final (if you or your representative know), the USCIS district or suboffice where you attended your appointment for documentation, the dates of your InfoPass and ASC appointments, and any other relevant information about your request for documentation. Without this information, USCIS may not be able to respond fully to your inquiry.
This page can be found at http://ww.uscis.gov/benefitbyjudge