U.S. Citizenship and Immigration Services (USCIS) employees are expected to practice high ethical standards while delivering customer service to you.
Our number one priority is to perform our duties with a deep commitment to maintaining the trust that you have placed in us to administer the nation’s immigration laws fairly, honestly and correctly.
Anyone with knowledge or suspicion of criminal violations, misconduct, wasteful activities or allegations of civil rights or civil liberties abuse by a USCIS employee should report specific information to the Department of Homeland Security (DHS) Office of the Inspector General. Such a report should include the:
Date, time and location of the incident
Specific nature of the alleged misconduct
Name(s) of employee(s) involved
You can make a report by any of the following methods:
Toll-free DHS Hotline at 1-800-323-8603
By fax at (202) 254-4292
File an online complaint at: Office of Inspector General (OIG) Hotline
By mail to the following address:
Department of Homeland Security
Attn: Office of the Inspector General Hotline
245 Murray Drive, Building 410 Stop: 2600
Washington, D.C. 20528