USCIS Responses to Formal Recommendations
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The Ombudsman makes recommendations to USCIS on how to improve services, increase efficiencies, and provide a more meaningful experience for our customers. USCIS takes these recommendations seriously and reviews them thoroughly. Where possible, USCIS implements the Ombudsman’s recommendations; however, due to operational limitations or the priorities of the agency, USCIS may not implement a recommendation made by the Ombudsman. For more information on many of these topics, please visit the OLU Information Room.
July 2010
USCIS Formal Response 44 ( PDF) Emergent or Denied Refugee Applications: Expiting Cases, Articulating Reasons for Denial, and Issuing Guidance for Requests for Reconsideration CISOMB agreed to extend the statutory deadline for responding 07/31/2010
January 2010
USCIS Formal Response 43 (55KB PDF) Response to Recommendation 43, Temporary Acceptance of Filed Labor Condition Applications for Certain H-1B Filings 01/28/2010
June 2009
USCIS Formal Response 40 (68KB PDF) 06/12/2009
USCIS Formal Response 41 (58KB PDF) Recommendation on Payment Methods for USCIS Filing Fees and Other Costs 06/03/2009
May 2009
USCIS Formal Response 39 (65KB PDF) Improving the Process for Victims of Trafficking and Certain Criminal Activity: The T and U Visas 05/22/2009
March 2009
USCIS Formal Response 37 (79KB PDF) 03/30/2009
USCIS Formal Response 36 (73KB PDF) Improving the Processing of "Schedule A" Nurse Visas 03/17/2009
USCIS Formal Response 38 (70KB PDF) Observations on the E-Verify Experience in Arizona and Recommended Customer Service Enhancements 03/03/2009
January 2009
USCIS Formal Response 35 (69KB PDF) 01/02/2009
May 2008
USCIS Formal Response 34 05/23/2008
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