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USCIS Responses to Formal Recommendations

The Ombudsman makes recommendations to USCIS on how to improve services, increase efficiencies, and provide a more meaningful experience for our customers.  USCIS takes these recommendations seriously and reviews them thoroughly.  Where possible, USCIS implements the Ombudsman’s recommendations; however, due to operational limitations or the priorities of the agency, USCIS may not implement a recommendation made by the Ombudsman.  For more information on many of these topics, please visit the OLU Information Room. 


July 2010

USCIS Formal Response 44 ( PDF)
Emergent or Denied Refugee Applications: Expiting Cases, Articulating Reasons for Denial, and Issuing Guidance for Requests for Reconsideration
CISOMB agreed to extend the statutory deadline for responding
07/31/2010


January 2010

USCIS Formal Response 43 (55KB PDF)
Response to Recommendation 43, Temporary Acceptance of Filed Labor Condition Applications for Certain H-1B Filings
01/28/2010


June 2009

USCIS Formal Response 40 (68KB PDF)
06/12/2009

USCIS Formal Response 41 (58KB PDF)
Recommendation on Payment Methods for USCIS Filing Fees and Other Costs
06/03/2009


May 2009

USCIS Formal Response 39 (65KB PDF)
Improving the Process for Victims of Trafficking and Certain Criminal Activity: The T and U Visas
05/22/2009


March 2009

USCIS Formal Response 37 (79KB PDF)
03/30/2009

USCIS Formal Response 36 (73KB PDF)
Improving the Processing of "Schedule A" Nurse Visas
03/17/2009

USCIS Formal Response 38 (70KB PDF)
Observations on the E-Verify Experience in Arizona and Recommended Customer Service Enhancements
03/03/2009


January 2009

USCIS Formal Response 35 (69KB PDF)
01/02/2009


May 2008

USCIS Formal Response 34
05/23/2008




Last updated: 08/28/2009