Once an attorney (whether in or outside the United States) or accredited representative has filed a properly completed Form G-28 or Form G-28I on behalf of an applicant or petitioner, USCIS is required to serve documents and notices on the attorney or accredited representative1. Original notices and documents evidencing lawful status in the United States based on the approval of a benefit request will be sent to the attorney or accredited representative whom the applicant or petitioner has authorized to receive such notices and documents on his or her behalf. In such instances, a copy of the benefit notice will also be sent to the applicant or petitioner. EXCEPTION: Secure identification documents such as Form I-551, Permanent Resident Card, Form I-766, Employment Authorization Document, Form I-327 Re-entry Permit, and Form I-571 Refugee Travel Document can only be sent to the applicant.2
In all other instances (e.g., where the applicant or petitioner is not represented), original benefit notices and documents evidencing lawful status that are issued based on the approval of a benefit request will be sent directly to the applicant or petitioner.
In matters where the Form G-28 or Form G-28I is not accepted because the individual is not an eligible representative or because the form is not properly signed, the application or petition will be processed as if the applicant or petitioner is unrepresented.3 The receipt notice and any other notices will be sent only to the applicant or petitioner.
1 8 CFR 292.5 (2011)
2 8 CFR 103.2(b)(19)
3 8 CFR 103.2(a)(3)