\ afm \ Adjudicator's Field Manual - Redacted Public Version \ Appendices \ Appendix 4-2 Applications Clerk (OA), GS-986-5 PD# HI053F (Grade Five).
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Applications Clerk (OA), GS-986-5 PD# HI053F
Applications Clerk (OA), GS-986-5 PD# HI053F
This is the standard position description for temporary Applications Clerk (OA} positions who provide clerical and assistant support in the processing of naturalization applications. The incumbent must have a basic working knowledge of INS programs, policies, regulations and other requirements.
II. DUTIES AND RESPONSIBILITIES
1. Performs a comprehensive evaluation of applications for benefits and privileges under the Immigration and Nationality Act. Checks for completeness and consistency of statements. Determines applicable sections of law and checks for compliance with or exceptions from fee requirements and
sufficiency of supporting documents. If required, prepares replies to applicants requesting additional information, personally follows through to obtain additional documents from a variety of sources, or returns applications which indicate that the applicants are not
eligible for the benefit sought. Determines when cases are complete, ready for examination, and refers to an officer with appropriate notations.
2. Examines applications for naturalization and citizenship benefits, which include N-400, N- 402, N-600 and other applications of similar or lesser difficulty. Each application may be used for three or more types of circumstances. Each successive submission of the same type of application may require interpreting significantly differing types of information, applying knowledge of the provisions of 3 to 20 or more sections of law to determine the purpose of the submission and required documentary evidence.
Evidence includes primary and secondary personal documents, records of various government agencies, statements of private employers, affidavits, and service records pertaining to another person or persons in addition to the applicant. In some types of cases there is no previous service record of the applicant. Single submissions frequently cover groups of aliens requiring complete documentation of each and involve voluminous documentation or present unusual difficulty in obtaining complete documentation
covering tong continued periods of United States residence. The laws applied include sections with many diverse requirements or frequent amendments, special categories and intermittent special temporary legislation, or old laws which have been superseded.
3. Provides non-routine information and assistance to applicants/petitioners and/or their legal representatives in response to telephone, walk-in, congressional or other written inquiries on all aspects of immigration and nationality law only as it relates to his/her specific area of responsibility. Such activities may include, but are not limited to, determining the specific nature of the request: locating and reviewing case file documents and/or other material to determine status, progress or other issue
s involved: takes necessary action within the scope of authority of the position to resolve problems or issues; and performs appropriate record-keeping and reporting tasks. Incumbent must ensure that there are no encumbrances that would preclude acceptance of applications such as pending removal proceedings. Incumbent must also be aware of special benefits available categories of aliens such as waivers for approved classes of refugees.
4. Incumbent makes judgmental decisions on the acceptability of applications based on numerous individual facts and variations in which substantial changes may alter the complexion of the case being reviewed. Answers personal, telephone, and written inquiries from applicants and attorneys regarding the status of individual applications. Incumbent must be cognizant of timeframes and administrative steps necessary to comply with legal and procedural requirements. Coordination of all aspects of the examinati
on process is crucial rot only to individual applicants but also to the immigration adjudicator’s ability to complete the examination process and to the effectiveness with which the district office can accomplish the
's mission and comply with numerous reporting requirements. Such coordination requires determining the specific end product desired from brief oral or written instructions or requests, the steps and sequence of steps necessary to obtain information including call-up or progress checks and the appropriate format for compiling and assembling the data and information.
5. May perform other clerical duties such as receiving, sorting into categories, counting, and distributing mail; bundling, or boxing applications for remote adiudications; maintaining statistics for reports: locating and pulling files for interviews scheduled with Service officers; requesting files from other service offices. preparing case files and related documents to be routed to other offices, searching for missing files; placing loose documents into appropriate case files: maintaining cases of procee
dings, creating temporary folders or consolidating folders; picking up and delivering mail or other material; preparing or assisting in the preparation of time and attendance reports; making copies and other clerical action necessary to the completion of a case.
6. Performs other typing functions using a personal computer and appropriate software.
Performs other duties as assigned.
III. SUPERVISION AND GUIDANCE RECEIVED
This position functions under the administrative and technical supervision of a Supervisory Applications Clerk or an Adjudications Officer. Incumbent performs work independently during the process of examining cases. Incumbent's acceptance of an application is subject to indirect review of an adjudications officer who makes the final determination. Applications which are rejected are returned without prior supervisory approval. Only in rare instances involving complex and unusual situations does incumben
t seek the technical advice of the supervisor. Incumbent does not have authority to commit the agency regarding any final decision.
Guidelines consist of the Immigration and Nationality Act and related statutes, the Code of Federal Regulations, Field Manuals, Administrative Manual, precedent court decisions, Foreign Affairs Manual, supervisory instructions and standing oral and written instructions.
IV. OTHER RELATED FACTORS
Incumbent must have a comprehensive working knowledge of immigration and nationality laws, as well as knowledge of specific requirements of other federal agencies such as the Department of State, Department of Defense, Department of Labor, U.S. Customs Service, etc. Must be able to elicit information from applicant who may not have a total command of the English language. May interact with attorneys representing applicants only as a channeling source. As this position performs typing functions on a persona
l computer using appropriate software, the services of a qualified typist are required.