\ afm \ Adjudicator's Field Manual - Redacted Public Version \ Appendices \ APPENDIX 4-16 MANAGEMENT & PROGRAM ANALYST GS-0343-14 [Added 02-13-2006]
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APPENDIX 4-16 MANAGEMENT & PROGRAM ANALYST GS-0343-14
The incumbent serves as a Management & Program Analyst located in any organization within the Department of Homeland Security (DHS). Serves as an expert analyst or advisor to executive management on a major mission or administrative program requiring application of a wide range of qualitative system and management support principles, processes, and systems. This includes budget methodology and control; statistical research and performance measurement; information systems; management techniques and theories;
organizational structure; planning and control systems; and public and congressional liaison.
Responsible for directing, Implementing, coordinating, and overseeing a major department-wide mission or administrative program. Plans and conducts special studies, personally or through team members, provides expert advice to executive managers, and develops and evaluates policies in assigned program areas. Plans, conducts or participates in special studies or task forces, provides expert assistance to headquarters and field offices. Develops and evaluates policies in assigned program areas, takes necessar
y actions to achieve organizational objectives, and recommends program objectives and improvements for the future.
Provides technical assistance and direct support to management staff in all matters relating to the application of planning system and management programs to meet mission requirements. Coordinates activities of office support staff, advises and provides analytical support on problem definition,. planning methodologies, policies, and procedures. Responsible for evaluating the content of new or modified legislation for projected impact on DHS programs.
Responsible for developing, implementing, and monitoring sophisticated management information systems that focus on long and short range plans, policies and programs in the direction of goals, objectives and priorities established by statutes, executive orders or the Department. Plans, organizes and directs team study or work, and persuades or negotiates effectively with management to accept and implement recommendations where the proposals involve substantial department resources, require extensive changes
in established procedures, or may be in conflict with desires of the activities under study.
Plans, develops and coordinates planning management through briefings, presentations and conferences for executive management. Ensures that accurate, appropriately concise, and timely information is available to executive management and policy officials. Designs and administers planning and controls for submission of data, including forming the basis of budget and program resource requests and decisions. Directs the review of all submissions for substance, conformance with instructions, completeness, and au
thorizations. Responsible for issuing, maintaining and controlling final planning and control documents and their amendments.
Develops policies, issuances and directives. responsible for providing oversight and coordinating the identification, analysis and issuance of policies with managers and top-level officials of DHS-Serves as the focal point for issues affecting and impacting the mission of headquarters and various offices. Determines the applicability and effect of new or proposed legislation, executive orders, and DHS directives and other department decisions on requirements. Prepares comments and impact statements and reco
mmendations on these issuances for executive and managerial considerations.
Serves as the principal advisor when representing DHS at meetings and conferences as directed by the supervisor. Maintains liaison with members of the executive staffs of DHS, as well as with OMB, GAO, and Congressional Committee staffs.
Performs other duties as assigned.
FACTOR 1-8 KNOWLEDGE REQUIRED BY THE POSITION, 1550 POINTS
Mastery of analytical tools and methodology to develop and implement DHS laws, policies and regulations; resolve broad, complex, and unprecedented planning, evaluation, control, and resource allocation problems; and an ability to provide authoritative advice to management throughout the organization.
Superior interpersonal and administrative skills to organize and coordinate thorough, systematic, professional efforts to meet complex planning needs and unanticipated requirements, and to provide written and oral reports, with conclusions, alternatives and recommendations, on national policies, projects or,studles for DHS.
Ability to plan, organize and direct team and task force efforts across organizational lines, including the ability to monitor progress to ensure that realistic objectives and milestones are established, to clearly assign responsibilities, and to get mission requirements accomplished in a timely manner.
Ability to effectively communicate, both orally and in writing, and an ability to grasp conceptual ideas and exercise original thought where there is an established time limit for deliberation, consultation and evaluation, and to present well-considered and sound suggestions.
FACTOR 2-5 SUPERVISORY CONTROLS, 650 POINTS
Works under broad administrative direction of designated supervisor, who makes assignments in terms of broadly defined functions and in accordance With mission objectives. Responsible for independently planning, designing, scheduling, and carrying out programs, major projects and studies in support of organizational effectiveness. The Analyst exercises extreme discretion and judgment in determining whether to broaden or narrow the scope of assignments. Results of work are considered technically authoritativ
e and are normally accepted without significant change. When work is reviewed, the review is concerned with such matters as fulfillment of assignment objectives, effect of advice and influence on the overall program, organizational policy and political constraints and for responsiveness to the needs of the supervisor and upper level management.
FACTOR 3-5 GUIDELINES, 650 POINTS
Guidelines are broadly stated, and may consist of broad policy statements, basic legislation, regulations and state-of-the-art information relative to the area of responsibility. Incumbent uses initiative, judgment, and ingenuity in developing guidelines and interpreting the intent of guides that do exist, and in the development of applications to specific areas of work. The Analyst exercises considerable judgment In interpreting, adapting and deviating from existing procedures and guides, and in developing
new or Improved approaches for analyzing, developing and presenting authoritative information or analyses on complicated matters of national or international importance to persons with conflicting views. The Analyst is recognized as a technical authority in the development and interpretation of guidelines.
FACTOR 4-5 COMPLEXITY, 325 POINTS
Work consists of a wide-range of projects and studies involving broad and in-depth analysis and evaluation of not always clearly related facts, practices and issues, to enhance operational effectiveness, efficiency, and productivity for substantive mission-oriented programs. Assignments require developing detailed plans, goals, and objectives for the short and long-range implementation of programs, and developing criteria for evaluating their effectiveness. It also require ' s analyzing and formulating orga
nizational requirements for resource management of Information and to support allocation targets for national and international mission requirements.
Decisions are complicated by conflicting program goals and objectives, which may derive from changes in legislation or regulatory guidelines, or variations in the demand for program services. Assignments are further complicated by the need to deal with subjective concepts, such as value judgments and findings, and conclusions of higher-level officials who may not be desirous of changes.
FACTOR 5-5 SCOPE AND EFFECT, 325 POINTS
The purpose of the work is to assist policy makers in developing, evaluating, analyzing and interpreting policies and alternatives to resolve complex problems of national and international significance and impact. The work involves analyzing major administrative aspects of substantive, mission-oriented programs, and generating and applying new hypotheses and concepts to improve effectiveness and efficiency of operations. The Analyst resolves complex policy questions and provides a basis for major decisions
that affect activities and operations of DHS department-wide.
FACTOR 6-3 PERSONAL CONTACTS, 60 POINTS
Contacts are with high level managers, supervisors and program staff throughout DHS, representatives of the immigration community, and members of the public; and with representatives of other Government agencies, Congressional staff, etc.
FACTOR 7-3 PURPOSE OF CONTACTS, 120 POINTS
The purpose of contacts is to gather and analyze information, develop hypotheses, and present information and resulting analysis to policy makers, DHS management, and officials. Contacts are to influence these individuals to accept the analysis and findings for implementation. The Analyst also participates In conferences, meetings and presentations involving policy issues that have local, national, and international consequences. The Analyst facilitates and coordinates major projects and policy and procedu
ral changes; establishes and maintains liaison with other program and administrative support staffs; persuades policy makers on the type, nature and time of new policy initiative; and evaluates and critiques new or revised policies or procedures.
FACTOR 8-1 PHYSICAL -DEMANDS, 5 POINTS
Work is primarily sedentary; there are no unusual physical demands.
FACTOR 9.1 WORK ENVIRONMENT, 5 POINTS
Work is normally performed in an office environment; may require some travel to meet mission requirements.
Total Points: 3690 equates to GS-14 (3605-4050)