\ afm \ Adjudicator's Field Manual - Redacted Public Version \ Appendices \ APPENDIX 4-17 MANAGEMENT AND PROGRAM ANALYST GS-343-13 [Added 02-13-2006]
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APPENDIX 4-17 MANAGEMENT AND PROGRAM ANALYST GS-343-13
The incumbent serves as a Management and Program Analyst located in any organization within the Department of Homeland Security (DHS). Serves as a senior analyst or advisor to management on a major mission or administrative program requiring application of a wide range of qualitative and quantitative methods to assess complex management and program processes and systems. This includes budget methodology and control; statistical research and performance measurement; Information systems; management techniques
and theories; organizational structure; planning and control systems; and public and congressional liaison.
Responsible for directing, implementing, coordinating, and overseeing a major segment of a department-wide mission or administrative program. Plans and conducts special studies, personally or through team members, provides advice to managers, and develops and evaluates policies in assigned program areas. Plans, conducts or participates in special studies or task forces, provides assistance to headquarters and field offices. Develops and evaluates policies in assigned program areas, takes or recommends actio
ns to achieve organizational objectives, and recommends future program objectives and improvements.
Provides technical assistance and direct support to management staff, in all matters relating to the application of planning systems and management programs to meet mission requirements. Coordinates activities of office support staff, advises and provides analytical support on problem definition, planning methodologies, policies, and procedures. Responsible for evaluating the content of new or modified legislation for projected impact upon DHS programs.
Responsible for developing, implementing, and monitoring sophisticated management information systems that focus on long and short range plans, policies and programs in the direction of goals, objectives and priorities established by statutes, executive orders, the Department, or executive management. Plans, organizes and directs team study or work, and persuades or negotiates effectively with management to accept and implement recommendations where the proposals involve substantial department resources, re
quire extensive changes in established procedures, or may be in conflict with the desires of the activities under study.
Plans, develops and coordinates planning management through briefings, presentations and conferences for executive management. Ensures that accurate, appropriately concise and timely information is available to management and policy officials. Designs and administers planning and controls for submission of data, including forming the basis of budget and program resource requests and decisions. Directs the review of all submissions for substance, conformance with instructions, completeness and authorizations
. Responsible for issuing, maintaining and controlling final planning and controls documents and their amendments.
Develops policies, issuances and directives, Coordinates the identification, analysis and issuance of policies with managers and top-level officials of DHS. Serves as the focal point for issues affecting and impacting assigned programs. Determines the applicability and effect of new or proposed legislation, executive orders, and Department directives and other organizational agency decisions on respective headquarters and field office operations, managerial programs and requirements. Prepares comments and i
mpact statements and recommendations on these issuances for executive and managerial consideration.
The Analyst represents the organization at meetings and conferences as directed by supervisor. Maintains liaison with members of the executive staffs of the Department, as well as with OMB, GAO, and, Congressional Committee staffs.
Performs other duties as assigned.
FACTOR 1-8 KNOWLEDGE REQUIRED BY THE POSITION, 1550 POINTS
Mastery of analytical tools and methodology to develop and implement DHS laws, policies and regulations; resolve broad and complex planning, evaluation, control, and resource allocation problems; and an ability to provide authoritative advice to management throughout the department.
Superior interpersonal and administrative skills to organize and coordinate thorough, systematic, professional efforts to meet complex planning needs and unanticipated requirements, and to provide written and oral reports with conclusions, alternatives and recommendations on national policies, projects, or studies for DHS.
Ability to plan, organize and direct team and task force efforts across organizational lines, including the ability to monitor progress to ensure that realistic objectives and milestones are established, to clearly assign responsibilities, and to get mission requirements accomplished in a timely manner.
Ability to effectively communicate, both orally and in writing, and to present well-considered and sound suggestions.
FACTOR 2-4 SUPERVISORY CONTROLS, 450 POINTS
Within a framework of priorities, funding, and overall program objectives, the Analyst and supervisor develop mutually acceptable objectives and deadlines for work to be accomplished. The Analyst is responsible for planning and organizing projects, studies, and teams, coordinating with staff and management, and conducting all phases of the work. This includes interpreting regulations and applying new methods to work processes. The supervisor is kept informed of potentially controversial issues with widespre
ad impact. Completed work is reviewed for compatibility with organizational objectives and effectiveness in achieving objectives.
FACTOR 3-4 GUIDELINES, 450 POINTS
Guidelines consist of general administrative and program policies and management and organizational theories that require considerable adaptation and interpretation for application to specific issues and problems, Guides provide an outline of results desired but not methods to be used. Within the context of broad regulatory guidelines the Analyst may refine and develop more specific guidelines.
FACTOR 4-5 COMPLEXITY, 325 POINTS
Work consists of a wide-range of projects and studies involving broad and in-depth analysis and evaluation of not always clearly related facts, practices and issues, to enhance operational effectiveness, efficiency, and productivity for major aspects of substantive mission-oriented programs. Assignments require developing detailed plans, goals, and objectives for the short and long-range implementation of programs, and developing criteria for evaluating their effectiveness. It also requires analyzing and fo
rmulating department requirements for resource management of information and to support allocation targets for national and international mission requirements.
Decisions are complicated by conflicting program goals and objectives that may derive from changes in legislation or regulatory guidelines, or variations in the demand for program services. Assignments are further complicated by the need to deal with subjective concepts, such as value judgments and findings, and conclusions of higher-level officials who may not be desirous of changes.
FACTOR 5-5 SCOPE AND EFFECT, 325 POINTS
The purpose of the work is to assist policy makers in developing, evaluating, analyzing and interpreting policies to resolve complex problems of department-wide significance and impact. The work involves analyzing major administrative aspects of substantive, mission-oriented programs, and generating and applying new hypotheses and concepts to improve effectiveness and efficiency of operations. The Analyst resolves complex policy questions, and provides a basis for major decisions that affect activities and
operations of DHS department-wide.
FACTOR 6-3 PERSONAL CONTACTS, 60 POINTS
Contacts are with high-level managers, supervisors and program staff throughout DHS, representatives of the immigration community and members of the public; and with representatives of the Department and other Government agencies, Congressional staff, etc,
FACTOR 7-3 PURPOSE OF CONTACTS, 120 POINTS
The purpose of contacts is to gather and analyze information, to develop hypothesis, and to present information and resulting analysis to policy makers, other DHS staff and officials. Contacts are to influence these individuals to accept the analysis and findings for implementation. The Analyst participates in conferences, meetings and presentations involving policy issues that have local, national and international consequences. The Analyst facilitates and coordinates major projects and policy and procedur
al changes; establishes and maintains liaison with other program and administrative support staffs; persuades policy makers on the type, nature and time of new policy initiatives; and evaluates and critiques new or revised policies or procedures.
FACTOR 8-1 PHYSICAL DEMANDS, 5 POINTS
Work is primarily sedentary; there are no unusual physical demands.
FACTOR 9-1 WORK ENVIRONMENT, 5 POINTS
Work is normally performed in an office environment; may require some travel to meet mission requirements.
Total Points: 3290 equates to. GS-13 (3155-3600)
Final Grade: GS-13