Official Website of the United States Department of Homeland Security

USCIS Ombudsman Liaison Unit Information Room

The Ombudsman Liaison Unit (OLU) identifies and addresses issues and immigration trends that are of interest to the general public. This page provides you with links to important information on these topics. As of April 7, 2014, we will no longer accept any inquires through our mailbox. For case-specific inquiries, please refer to Case Status Online or contact the National Customer Service Center at 1-800-375-5283.



Last Reviewed/Updated: 04/21/2014