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Responses to Formal Recommendations

The Ombudsman makes recommendations to USCIS on how to improve services, increase efficiencies, and provide a more meaningful experience for our customers.  USCIS takes these recommendations seriously and reviews them thoroughly.  Where possible, USCIS implements the Ombudsman’s recommendations; however, due to operational limitations or the priorities of the agency, USCIS may not implement a recommendation made by the Ombudsman.  For more information on many of these topics, please visit the OLU Information Room.

USCIS Response to Formal Recommendation 47

Issue Date: July 15, 2011 Special Immigrant Juvenile (SIJ) Adjudications: An Opportunity for Adoption of Best Practices
July 15, 2011 USCIS Response to Formal Recommendation 47 Special Immigrant Juvenile (SIJ) Adjudications: An Opportunity for Adoption of Best Practices
June 06, 2011 USCIS Response to Formal Recommendation 46 Customer Complaints: A Tool for Quality Customer Service and Accountability
October 12, 2010 USCIS Response to Formal Recommendation 45 Response to Recommendation Regarding the Processing of Waivers of Inadmissibility
July 31, 2010 USCIS Formal Response 44 Emergent or Denied Refugee Applications: Expiting Cases, Articulating Reasons for Denial, and Issuing Guidance for Requests for Reconsideration </br><i>CISOMB agreed to extend the statutory deadline for responding</i>
January 28, 2010 USCIS Formal Response 43 Response to Recommendation 43, Temporary Acceptance of Filed Labor Condition Applications for Certain H-1B Filings
June 12, 2009 USCIS Formal Response 40
June 03, 2009 USCIS Formal Response 41 Recommendation on Payment Methods for USCIS Filing Fees and Other Costs
May 22, 2009 USCIS Formal Response 39 Improving the Process for Victims of Trafficking and Certain Criminal Activity: The T and U Visas
March 30, 2009 USCIS Formal Response 37
March 17, 2009 USCIS Formal Response 36 Improving the Processing of "Schedule A" Nurse Visas

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