Tools and Resources
Requesting Accommodations for Disabilities
USCIS is committed to providing customers with disabilities the same access to its programs, activities and facilities as customers without disabilities. Accommodations vary depending on the individual’s disability and involve modifications to practices or procedures that allow applicants with disabilities to participate in immigration processes. For example:
How to request an accommodation:
If you need an accommodation due to a disability that affects your access to a USCIS program or activity OR if a disability prevents you from going to the designated USCIS location as scheduled, please call the National Customer Service Center (NCSC) at 1-800-375-5283 (TDD: 1-800-767-1833) to request an accommodation. Do not call the NCSC if you are a naturalization applicant seeking an exception from the English and/or civics testing requirements. You must submit Form N-648, Medical Certification for Disability Exceptions to request an exception. See Form N-648 to the right of this page for instructions and additional information.
Last Reviewed/Updated: 02/10/2011