All fees cover the costs incurred in providing a service, and there are additional costs involved in providing textual files. Among these expenses are the fees paid by USCIS to a Federal Records Center to retrieve and return a textual file from storage. The program also incurs additional time and effort on shipping, handling, and duplication of textual files. Finally, most textual files contain a larger number of pages to be duplicated.
National Customer Service Center
TDD for the Deaf and Hard of Hearing