If you have a question about your USCIS Electronic Immigration System account and cannot find the answer on our site, please contact us. We want to hear from you — we use customer feedback to help continually improve the system.
Use the online help form to submit a question or request assistance from our Customer Contact Center.
If you are in the United States, you can also contact the USCIS National Customer Service Center toll-free at 1-800-375-5283 or 1-800-767-1833 (TDD for the hearing-impaired).
To get the latest news about the USCIS Electronic Immigration System, including notices about system updates or upcoming webinars, sign up to receive email notifications.