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USCIS Electronic Immigration System Help and Customer Support

Select from the links below to get information about how to pay the USCIS Immigrant Fee or e-File selected forms in the USCIS Electronic Immigration System:

USCIS Immigrant Fee Payment

Form I-90, Application to Replace Permanent Resident Card

Still need help?

If you have a question about your USCIS Electronic Immigration System account and cannot find the answer on our site, please contact us. We want to hear from you — we use customer feedback to help continually improve the system.

  • Use the online help form to submit a question or request assistance from our Customer Contact Center.
  • If you are in the United States, you can also contact the USCIS National Customer Service Center toll-free at 1-800-375-5283 or 1-800-767-1833 (TDD for the hearing-impaired).

Email Subscriptions

To get the latest news about the USCIS Electronic Immigration System, including notices about system updates or upcoming webinars, sign up to receive email notifications.

Last Reviewed/Updated: 08/31/2015