USCIS ELIS Help and Customer Support
We are committed to ensuring our customers have a positive experience using USCIS ELIS. If you have a question about your USCIS ELIS account and can’t find the answer on our website, please contact us. We want to hear from you—we’re just a phone call or email away.
Use the online help form to contact our Customer Contact Center if you need assistance with any of the following:
If you are in the United States, you can also contact the USCIS National Customer Service Center toll-free at 1-800-375-5283 or 1-800-767-1833 (TDD).
You can also visit our USCIS ELIS Login Help page for more information on how to create a USCIS ELIS user ID and password and instructions on how to reset your USCIS ELIS account password.
Use the links below to access information about using USCIS ELIS.
Guides & Instructions:
We have several video tips to help you e-file with USCIS ELIS:
We also offer additional audio, video, and graphic resources on our Multimedia Resources page.
If you would like to get the latest news about USCIS ELIS (such as system updates or upcoming webinars) delivered to your inbox, sign up for email notifications.
Last Reviewed/Updated: 09/15/2014
Guides & Instructions