USCIS ELIS Login Help
USCIS ELIS has strict user ID and password rules that all USCIS ELIS users must follow. Safeguarding personal information for everyone who uses our electronic immigration system is very important.
Passwords are case sensitive and must be:
For password security, USCIS recommends that passwords should NOT:
Tips for keeping your password secure:
We realize it can be challenging to think of a secure password and even harder to remember it. Fortunately, if you forget your password, you can reset it yourself.
To reset your password:
If you're unable to reset your password and are within the United States, contact the USCIS National Customer Service Center for assistance. The USCIS National Customer Service Center is available to assist you with USCIS ELIS, password resets and technical support. Please call us toll-free at 1-800-375-5283 or 1-800-767-1833 (TDD).
Every USCIS ELIS user has a unique user ID. Your user ID cannot be changed once it has been created.
Forgotten User ID
If you've forgotten your USCIS ELIS user ID and you are within the United States, contact the USCIS National Customer Service Center for assistance at 1-800-375-5283 or 1-800-767-1833 (TDD).
Last Reviewed/Updated: 08/15/2013
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