After the applicant is taken into custody, he or she will be given an orientation to the credible fear process and given a list of pro bono (free or low cost) legal service providers. USCIS requires a wait of at least 48 hours after the applicant arrives at the detention site before conducting the credible fear interview, in order to give the applicant time to recover from the journey and/or contact a consultant. This period may be waived by the applicant. Decisions about credible fear cases are made as expeditiously as possible by USCIS.
National Customer Service Center 1-800-375-5283 TDD for the Hearing Impaired 1-800-767-1833